Residential Coordinator in Williamsburg, Ohio at Caregiver

The Residential Coordinator supports the day-to-day operations of assigned homes. This role provides

hands-on leadership to DSP teams, helps ensure homes are staffed and stable, validates required

documentation, supports training and onboarding, and coordinates household operations (inventory,

transportation coordination, maintenance requests) to maintain a safe, compliant, and person-centered

environment.

Essential Duties and Responsibilities

• Direct supervision and leadership of DSP I and DSP II staff, including day-to-day oversight of

staffing coverage, coaching and performance feedback, reinforcement of person-centered

practices, and accountability for policy adherence, documentation accuracy, and quality service

delivery within assigned residential settings.

• Support day-to-day operations of assigned home(s), including routines, household inventory,

menu planning, and transportation coordination.

• Ensure high-quality care for individuals served by overseeing daily support activities,

scheduling medical and personal appointments, and promptly communicating any health or

medication changes to the clinical team and AD.

• Provide direct care coverage as needed and ensure continuity of supports during staffing gaps.

• Submit and track maintenance requests; complete weekly home visit guides/house audits and

follow up on the completion/ resolution of items identified.

• Support onboarding/on-the-job training; ensure training checklists and competency steps are

completed and returned per process.

• Validate required documentation (daily notes/service logs, MARs, data sheets, vehicle logs,

timesheets) is accurate and submitted on time.

• Manage clients’ use of personal funds and maintain accurate, compliant supporting

documentation in accordance with organizational and regulatory requirements.

• Conduct and document routine home safety drills (e.g., fire drills) and validate life safety

standards are followed according to Company policy.

• Serve as a first-line point of contact for urgent home-level issues and respond to unexpected

events/emergencies per on-call expectations when assigned.

• Support quality improvement efforts and ensure standards of care are met.

• Perform other duties as assigned

Education / Experience:

High School diploma or GED required; additional education preferred.

Valid state driver's license.

IDD experience preferred (recommended: 1—2+ years).

Strong organization, follow-through, and documentation skills; ability to operate basic office and computer equipment.

Ability to lift up to 50 pounds and perform physically demanding work

Physical Requirements

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations maybe made to enable individuals with disabilities to perform the essential functions.

Duties of this job are performing the following:

Must be able to sit, stand, walk for extended periods of time; Standing, walking; Bending, pushing, pulling, stooping, reaching, kneeling; Grasping and finger/hand manipulation; Ability to lift up to 50 pounds; Ability to operate computer, facsimile, copier, shredder and calculator.

A minimum of 30% of travel as required to complete duties at multiple site locations.