Administrative and Program Coordinator in Asheville, North Carolina at Friday Services

Administrative & Program Coordinator

Location: Asheville, NC
Pay: $24.00 per hour
Schedule: MondayFriday, 8:30 a.m.4:30 p.m.
Employment Type: Full-Time, Contract-to-Hire
Work Arrangement: On-Site

About the Position

Friday Workforce Solutions is seeking an organized, personable Administrative & Program Coordinator for a contract-to-hire position with a local nonprofit organization in Asheville.

This position is ideal for someone who enjoys working with people, keeping daily operations organized, coordinating volunteers, and supporting community programs. As a key point of contact, you will help create a welcoming environment for visitors and callers while ensuring administrative tasks and program activities run smoothly.

The role offers a variety of responsibilities, including front desk support, volunteer coordination, communications, and general office administration.

Key Responsibilities

Reception & Client Support

• Welcome visitors, clients, and volunteers in a friendly and professional manner.

• Answer incoming calls, provide general information, and direct inquiries to the appropriate team members.

• Monitor general email and voicemail accounts and assist with appointment scheduling.

• Maintain accurate call logs and coordinate information with program staff.

• Communicate patiently and professionally with individuals from diverse backgrounds, including older adults.

Volunteer & Program Coordination

• Serve as a primary point of contact for volunteers, responding to inquiries and supporting ongoing volunteer engagement.

• Coordinate a volunteer-based transportation program, including volunteer communications and program recordkeeping.

• Track program activity and maintain reports on service fulfillment.

• Assist with volunteer appreciation and related activities.

Communications & Website Support

• Maintain social media accounts and coordinate content calendars with leadership and program staff.

• Make routine website updates, including editing text, images, and event listings.

• Help keep online information accurate and current.

Office Administration & Facilities

• Monitor office supply inventory, place orders, and verify deliveries.

• Sort and distribute incoming mail.

• Process incoming and outgoing checks and document in-kind donations in accordance with established procedures.

• Maintain organized administrative records and systems.

• Provide general administrative support, including filing, data entry, copying, scanning, and document preparation.

• Coordinate service calls and repairs involving IT, telephone systems, and office facilities.

• Keep shared office spaces, storage areas, and supplies organized.

Qualifications

• Associate degree or at least one year of directly related work experience.

• Strong organizational skills and attention to detail.

• Excellent verbal and written communication skills.

• Ability to manage multiple priorities in a busy environment while maintaining a welcoming, professional demeanor.

• Ability to handle confidential and sensitive information with discretion.

• Proficiency with Microsoft Office and Google Workspace, including Google Drive.

• Familiarity with social media platforms and basic website updates; WordPress experience is preferred.

• Patience and an ability to communicate effectively with older adults, including individuals who may have hearing or memory challenges.

Preferred Qualifications

• Experience coordinating volunteers or supporting community programs.

• Previous experience working with older adults.

• Bilingual English/Spanish skills.

Schedule & Work Environment

• Monday through Friday, 8:30 a.m.4:30 p.m.

• Full-time, on-site position in Asheville, NC.

• Occasional evening and weekend work may be required, with flexibility provided within the same workweek to offset additional hours.

• Typical office environment with regular interaction with the public.

• May occasionally need to lift or move boxes weighing up to 25 pounds.

Compensation & Benefits

• Pay: $24.00 per hour.

• Contract-to-hire: The position is eligible for transition to direct employment with the organization after 640 hours, subject to the applicable hiring arrangement.

• Benefits during the contract period: Benefits are available through Friday Workforce Solutions.

• Benefits after transition to direct employment: The organization offers medical, dental, and vision insurance with a substantial employer contribution toward premiums, life insurance, long-term disability coverage, eligibility to participate in a 401(k) retirement plan after one year of service, 13 days of paid time off accrued throughout the year, and paid holidays.

Make a Difference in Your Community

If you enjoy helping people, keeping things organized, and supporting programs that serve the community, this could be an excellent opportunity to put your administrative and interpersonal skills to work.