Faculty Manager (Healthcare Administrator) in Jbsa Ft Sam Houston, Texas at Innovation At Work Inc

Position Summary:

The Faculty Manager (Healthcare Administrator) provides faculty management support within the Faculty Management Branch (FMB) of the Standards and Evaluation Division (SED) at METC. The individual is responsible for collecting, analyzing, maintaining, and evaluating faculty data and instructor qualification records while ensuring compliance with METC policies and educational standards. The Faculty Manager interfaces directly with program leadership, academic personnel, and instructional staff to support educational readiness and mission accomplishment.

Schedule: Monday–Friday | 0700–1600

Essential Duties and Responsibilities:

Faculty Records Management

• Maintain and manage faculty and instructor records within METC faculty databases.
• Collect, analyze, and evaluate faculty record information and make recommendations based on findings.
• Ensure accuracy, timeliness, and completeness of faculty data.
• Generate reports and maintain faculty tracking documentation.

Instructor In-Processing / Out-Processing

• Coordinate instructor onboarding and offboarding activities.
• Add and remove instructors from faculty databases within required timelines.
• Monitor completion of required instructor documentation and qualification requirements.
• Reconcile instructor records with faculty tracking reports.

Instructor Qualification Monitoring

• Track instructor qualifications, certifications, and training requirements.
• Review and analyze:
  • Instructor evaluations
  • Internship reports
  • Subject matter testing
  • Instructor qualification worksheets
  • Certification documentation
  • Non-instructor duty reports
• Identify deficiencies and communicate findings to leadership.

Training and Faculty Support

• Provide training and guidance regarding faculty systems and processes.
• Conduct orientation briefings for incoming personnel.
• Coordinate meetings and facilitate training sessions.
• Support faculty development and compliance efforts.

Reporting and Analysis

• Prepare weekly, monthly, and quarterly reports.
• Develop metrics, dashboards, status reports, and executive briefings.
• Conduct trend analysis and provide recommendations for process improvements.
• Coordinate with academic leadership regarding instructional needs.

Quality Assurance

• Conduct self-assessments and quality reviews.
• Identify process improvement opportunities.
• Develop corrective actions and monitor implementation.
• Resolve customer concerns within established timelines.

Education

• Bachelor’s degree in:
  • Healthcare Administration
  • Health Services Administration
  • Education Administration
  • Business Administration
  • Organizational Management
  • Related field

• Minimum 5 years of relevant experience in:
  • Healthcare administration
  • Academic administration
  • Faculty management
  • Program management
  • Educational support operations

Must demonstrate proficiency in:

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint
• Microsoft Access
• Microsoft SharePoint
• Microsoft Project
• Microsoft Visio
• Adobe Acrobat Pro

• Strong analytical and problem-solving skills
• Ability to analyze large amounts of data and identify trends
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to prepare executive reports and presentations
• Ability to work independently and within a team environment
• Ability to interact effectively with personnel at multiple organizational levels
• Strong attention to detail and accuracy

• Must be able to obtain and maintain a Tier 1 (T1) background investigation/Public Trust determination.

• Ability to maintain professionalism while working in a military environment
• Ability to comply with all METC and Department of Defense policies and procedures
• Ability to maintain confidentiality of sensitive information
• Ability to successfully perform duties in a fast-paced environment