Security Officer in Chicopee, Massachusetts at Education and Training Resources

Make a Difference Every Day

Are you looking for a career where your work has a meaningful impact? Join our team as a Security Officer and play an essential role in creating a safe, welcoming, and supportive environment where students can learn, grow, and succeed.

We are seeking dependable, professional individuals who are committed to safety, customer service, and teamwork. If you enjoy working with people, thrive in a fast-paced environment, and are passionate about making a positive difference, we encourage you to apply.

As a Security Officer, you will help ensure the safety and security of our students, staff, visitors, and facilities by:

• Conducting routine foot and vehicle patrols throughout campus.
• Monitoring campus activity and responding to safety concerns, suspicious behavior, and emergencies.
• Enforcing campus policies, procedures, and security regulations fairly and professionally.
• Performing security inspections of buildings, grounds, and facilities.
• Assisting staff with conflict resolution and responding to disturbances when necessary.
• Conducting preliminary investigations and documenting incidents accurately.
• Controlling parking and traffic flow on campus.
• Enforcing student pass and visitor access procedures.
• Providing escort services for students, staff, and visitors as needed.
• Building positive relationships with students while promoting a safe and respectful campus culture.
• Responding calmly and effectively during emergencies and critical incidents.
• Performing other duties as assigned to support campus operations.

We're looking for individuals who are:

• Professional, dependable, and committed to safety.
• Excellent communicators with strong customer service skills.
• Calm under pressure and able to make sound decisions.
• Skilled at conflict resolution and de-escalation.
• Team players who work well with diverse populations.
• Comfortable working with young adults, including students with special needs.
• Detail-oriented with strong observation and report-writing skills.
• Proficient with Microsoft Word, Excel, Outlook, and other basic computer applications.

• High School Diploma or GED required.
• Six (6) months of experience in security, law enforcement, military, corrections, public safety, or a related field preferred.
• Knowledge of security procedures, emergency response, and crowd management.
• Experience working in an educational or residential setting is a plus.

• Valid driver's license with an acceptable driving record required.
• Ability to obtain a Class B Commercial Driver's License (CDL) with Passenger Endorsement within three (3) months of hire.
• Water Safety Certification required or the ability to obtain certification as required.

We believe our employees are our greatest asset. When you join our team, you'll become part of a mission-driven organization that values professionalism, respect, collaboration, and personal growth.

We offer:

• A rewarding career where you make a positive impact every day.
• A collaborative and supportive work environment.
• Opportunities for professional development and career advancement.
• Ongoing training in safety, emergency response, and leadership.
• The opportunity to work with a dedicated team committed to student success.

This position requires the ability to:

• Stand and walk for extended periods.
• Patrol indoor and outdoor areas in varying weather conditions.
• Bend, kneel, stoop, and reach as needed.
• Lift and carry light objects.
• Operate computers, radios, and other communication equipment.
• Respond quickly to emergencies and physically intervene when necessary to maintain a safe environment.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

• Indoor and outdoor campus setting.
• General office and residential campus environment.
• Occasional operation of buses, vans, or other vehicles.
• Exposure to emergency situations, confrontations, and situations requiring sound judgment and professionalism.

If you're committed to protecting others, building positive relationships, and making a meaningful difference in the lives of young people, we'd love to hear from you.

Apply today and help create a safe environment where students can achieve their goals and build brighter futures.