Front Desk Coordinator in Chandler, Arizona at Options Medical Weight Loss

This is a full-time, temporary position with an expected commitment from September through December 2026. Candidates must be available to work full-time for the duration of the assignment. This position is temporary and is expected to conclude at the end of December.

Schedule: Monday 8am-5, Tuesday 8am-5, Wednesday 8am-7pm, Thursday 8am-5pm and Friday 8am-2pm

Summary

• Greet patients warmly and professionally, checking them in and out efficiently to ensure a positive clinic experience.
• Manage patient flow throughout the day to minimize wait times and support smooth clinic operations.
• Schedule, reschedule, and confirm patient appointments via phone, email, and text for Medical Providers and Health Coaches.
• Handle inbound and outbound calls, following established scripts and communication protocols to ensure consistency and professionalism.
• Answer general patient questions and route clinical or program-specific inquiries to the appropriate team members.
• Process payments, ring up retail purchases, and reconcile the point-of-sale system at the end of each day.
• Scan, file, and maintain patient paperwork and documentation in compliance with HIPAA and company standards.
• Track and maintain inventory of medical and retail supplies to support daily clinic operations.
• Maintain cleanliness and organization of the front desk, waiting area, restroom, and common clinic spaces.
• Collaborate with the Clinic Manager and Medical Provider to support efficient clinic flow and an exceptional patient experience.
• Perform other related duties in support of the organization’s mission.

• Strong interpersonal and customer service skills.
• High level of organization and attention to detail.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Professional demeanor and polished communication skills.
• Comfort working with technology, scheduling systems, and EMR platforms.
• Reliable, punctual, and team-oriented.

• High school diploma or equivalent required.
• 1+ year of experience in customer service, administrative support, medical office, or retail environment preferred.
• Experience managing schedules and processing transactions strongly preferred.
• Preferred Education and Experience
• Experience in a healthcare, medical spa, weight loss, or wellness setting.
• Familiarity with EMR systems and point-of-sale platforms.