Pre-sales Field Application Scientist - Lab Orchestration in United States Embassy at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Pre-sales Field Application Scientist - Lab Orchestration based in United States.

This role combines scientific expertise, customer engagement, and technical solution design to support innovative research organizations.
You will help customers transform complex scientific workflows through advanced digital solutions and data-driven platforms.
Working closely with sales, services, and product teams, you will translate scientific challenges into effective technology strategies.
The position offers the opportunity to influence business growth through compelling demonstrations, technical guidance, and strategic customer partnerships.
You will operate in a collaborative, global environment where scientific knowledge and technology intersect to accelerate discovery.
This is an ideal opportunity for a science-focused professional who enjoys solving complex problems and enabling customers to achieve better research outcomes.

In this role, you will serve as a trusted technical advisor throughout the customer journey, supporting pre-sales activities, solution design, and successful adoption of scientific software platforms. You will collaborate with internal and external stakeholders to understand customer needs, demonstrate value, and help shape future product capabilities.

• Lead technical customer engagements, including product demonstrations, RFP responses, proof-of-concept projects, and evaluation processes.
• Analyze customer workflows, scientific challenges, and business requirements to design effective technology solutions.
• Develop solution proposals and technical architectures aligned with customer objectives and industry best practices.
• Partner with sales teams to provide technical expertise, support deal strategy, and improve customer engagement throughout the sales cycle.
• Build strong relationships with customers, consultants, and stakeholders while identifying opportunities to increase satisfaction and long-term value.
• Support customer training initiatives and ensure smooth transitions between proposed solutions and implementation teams.
• Maintain expertise across scientific software solutions, SaaS technologies, integrations, and evolving customer needs.
• Provide feedback to product teams to help improve offerings and ensure alignment with market requirements.

The ideal candidate combines advanced scientific knowledge with strong communication skills and experience supporting technology solutions in customer-facing environments. You should be comfortable presenting complex concepts, understanding research workflows, and translating technical capabilities into business value.

• Advanced degree in Biology, Biochemistry, or a related scientific discipline.
• 5+ years of experience in a customer-facing scientific, technical, consulting, or pre-sales role.
• Experience delivering software demonstrations, technical presentations, and solution-focused discussions.
• Strong understanding of scientific informatics software and research workflows.
• Familiarity with SaaS architecture, integrations, security concepts, and cloud-based solutions.
• Ability to use SQL and Python to prototype workflows, integrations, and technical demonstrations.
• Experience modeling scientific data and designing solutions based on industry best practices.
• Knowledge of implementing, supporting, or integrating scientific systems.
• Strong written and verbal communication skills with the ability to engage technical and executive audiences.
• Ability to collaborate effectively across sales, product, engineering, and customer success teams.
• Experience with AI-driven work practices and the ability to apply emerging technologies to improve productivity.
• Additional experience with pharmaceutical or biopharmaceutical industry workflows is a plus.
• Familiarity with scientific applications such as molecular biology, research data management, or laboratory software platforms is preferred.
• Additional language skills are considered an advantage.

• Competitive base salary range of $84,519.92 - $114,350.48 USD annually.
• Eligibility for additional variable compensation depending on role structure.
• Medical, dental, and vision insurance coverage.
• Health spending account options.
• Wellness benefits, including mental health resources and fitness programs.
• Company-paid life and disability insurance.
• 401(k) retirement plan with a 4% company match and immediate vesting.
• Flexible time off plan for eligible employees.
• Remote-friendly work environment with opportunities to collaborate globally.
• Inclusive workplace culture focused on innovation, scientific impact, and employee growth.