Cashier in Westlake Village, California at TKS Restaurants

About Company:

About the Role:

The Cashier plays a vital role in ensuring a smooth and efficient customer transaction experience within the accommodation and food services industry. This position is responsible for accurately processing customer payments, handling cash and electronic transactions, and providing exceptional customer service at the point of sale. The role requires maintaining a clean and organized checkout area, managing repetitive tasks with attention to detail, and supporting overall store operations through janitorial duties and inventory assistance. The Cashier must be adaptable to a flexible work schedule to meet the demands of peak business hours and special events. Ultimately, this role contributes to customer satisfaction and operational efficiency by combining technical cashiering skills with a friendly and professional demeanor.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in cashiering or customer service roles.
• Basic math skills and ability to handle cash transactions accurately.
• Ability to perform repetitive motions and stand for extended periods.
• Capability to lift and carry items weighing up to 50 pounds safely.

Preferred Qualifications:

• Experience working in the accommodation and food services industry.
• Familiarity with point-of-sale (POS) systems and cash register operations.
• Strong communication skills and phone etiquette.
• Ability to multitask in a fast-paced environment.
• Flexibility to work varied shifts including weekends and holidays.

Responsibilities:

• Operate cash registers and handle cash, credit, and electronic payments accurately and efficiently.
• Greet customers warmly, answer questions, and provide assistance to ensure a positive shopping experience.
• Perform repetitive motions such as scanning items and bagging purchases while maintaining speed and accuracy.
• Maintain cleanliness and organization of the checkout area, including performing janitorial duties as needed.
• Lift and carry heavy items safely when restocking or assisting customers, adhering to safety guidelines.
• Manage phone etiquette by answering calls professionally and directing inquiries appropriately.
• Work a flexible schedule including evenings, weekends, and holidays to support business needs.

Skills:

The required skills such as cashiering and cash register operation are essential for processing transactions quickly and accurately, ensuring customer satisfaction. Repetitive motions are a daily part of the role, requiring stamina and attention to detail to maintain efficiency without errors. Customer service skills are used continuously to engage with customers, resolve issues, and create a welcoming environment. Janitorial duties and lifting heavy weights support the overall store upkeep and inventory management, contributing to a safe and organized workspace. Phone etiquette is important for managing customer inquiries and coordinating with team members, enhancing communication and operational flow.