Director of Talent, Recruitment & Development in Phoenix, Arizona at Bisnow
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Job Description
Our SelectLeaders client is a specialized commercial real estate brokerage focused exclusively on hospitality investment sales. They are building a best-in-class platform for high-performing agents to scale their production, income, and long-term career trajectory. Their mission is to become the industry leader in hospitality brokerage, driven by elite talent, strong deal flow, and a high-performance culture.
The Director of Talent, Recruitment & Development is a high-impact, revenue-adjacent leadership role responsible for designing and scaling our client's agent recruitment engine from the ground up. This is a strategic builder position, not a traditional HR function and not a brokerage production role, but a critical driver of firm growth.
In this role, you will build and lead the client's national recruitment strategy for top-tier hospitality investment sales talent, creating a consistent pipeline of high-caliber agents while accelerating their ramp to productivity. You will also play a central role in retaining top performers and establishing the systems, training infrastructure, and standards that define the firm's talent development foundation.
The ideal candidate brings 5–10 years of recruiting experience, with a proven track record of building scalable pipelines, programs, and recruiting infrastructure from the ground up within the commercial real estate industry.
Core Functional Ownership:- Sales Agent Recruiting & Pipeline Development
- Candidate Database Development & CRM Management
- Agent Onboarding & Time-to-Production
- Agent Retention & Engagement
- The Company's Training & Materials
- Talent Systems, Recruitment and Training Performance Metrics
- Lead full-cycle recruiting efforts focused on attracting and hiring top commercial real estate brokerage talent across multiple markets.
- Develop and execute creative sourcing strategies to identify, engage, and build relationships with high-performing brokers and industry professionals.
- Conduct market research, talent mapping, and competitive analysis to identify recruiting opportunities and strengthen hiring pipelines.
- Build and maintain a robust talent hiring pipeline, proactively identifying and nurturing relationships with prospective candidates long before hiring needs arise.
- Track market movement, broker transitions, and emerging talent to create a sustainable pipeline of future hires.
- Manage candidate outreach, screening, interview coordination, and offer processes to ensure a seamless candidate experience.
- Partner closely with leadership to understand hiring needs, growth objectives, and market expansion plans.
- Maintain and track recruiting activity, candidate pipelines, and hiring metrics within Salesforce and other recruiting platforms.
- Create and own onboarding efforts and help ensure new hires have a smooth transition into the organization.
- Create and own the development and delivery of internal company training programs for new employees, including onboarding curriculum, role specific training, certification standards, and ongoing education content.
- Ensure training alignment with operational, legal, and brand standards, ensuring compliance with national agent requirements.
- Serve as a brand ambassador, promoting the company's culture, growth opportunities, and value proposition to prospective candidates.
- Internal Sales Training Ownership, including:
- Agent onboarding curriculum
- Role-specific training tracks
- Certification standards and completion requirements
- Ongoing education and performance enablement content
- Alignment of training with operational, legal, and brand standards
Required
- 5+ years of experience in talent sourcing, recruiting, or lead generation within commercial real estate.
- Experience recruiting within commercial real estate brokerage, investment sales, and related professional services.
- Experience delivering onboarding and training programs for new employees.
- Strong research, sourcing, and talent-mapping skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple markets, searches, and candidate pipelines simultaneously.
- High attention to detail with strong organizational and follow-through skills.
- Proven ability to build relationships and engage passive candidates.
- Ability to travel as needed (up to 15%) if role ends up remote.
Preferred
- Experience with hospitality investment sales brokerage recruiting.
- Familiarity with Salesforce, LinkedIn Recruiter, ZoomInfo, and other recruiting platforms and sourcing tools.
- Understanding of commercial real estate brokerage models, competitive landscapes, compensation structures, and industry terminology.
- Experience supporting high-growth organizations and scaling recruiting functions.
Compensation: $95,000–$130,000 base salary + performance bonus/commission eligibility
Benefits: Total PTO package of 13 days to include 6 paid holidays (provided after 90 days of employment). Our client is a growing organization and we do not currently provide medical, dental, vision, or 401(k) but this is part of the company growth plan.
Location
Phoenix preferred; hybrid office schedule. Open to remote if outside Arizona. Must be authorized to work in the U.S.
EEO Statement
We are an Equal Opportunity Employer and comply with all applicable federal, state, and local employment laws.