Clinical Supervisor - Eagle Internal Medicine @ Tannenbaum in Greensboro, North Carolina at Eagle Physicians

Are you a compassionate and patient-focused Medical Assistant or LPN with at least 4 years of clinical experience looking for a rewarding leadership opportunity? Eagle Physicians & Associates is seeking a dynamic, self-motivated Clinical Supervisor to join our dedicated healthcare team at Eagle Internal Medicine @ Tannenbaum

We offer a competitive salary, a collaborative work environment, and an outstanding benefits package designed to support both your personal and professional growth.

• Monday–Friday
• 8:00 AM–5:00 PM
• Shift hours may vary based on the needs of the practice as determined by the Practice Administrator

• Certified Medical Assistant or Licensed Practical Nurse (LPN) required
• Minimum of 4 years of clinical experience in a medical office or healthcare setting required
• Minimum of 1 year of supervisory or leadership experience required

Our employees genuinely enjoy working at Eagle. For three consecutive years, Eagle team members have rated the organization highly in our annual Employee Engagement Surveys. In our most recent survey, 92.8% of employees shared that they see themselves continuing their career at Eagle and would recommend Eagle as a great place to work.

Support staff hired at a 0.50 FTE or greater on or after April 1, 2024, are eligible for our structured retention bonus program:

• $750 at 6 months
• $750 at 12 months
• $1,000 at 18 months
• $1,000 at 24 months

After one year of employment and 1,250 hours worked, Eagle provides up to two weeks of paid maternity/paternity leave for the birth or adoption of a child. Leave is prorated based on FTE status.

As a condition of employment, an influenza vaccine is required. Please contact Eagle HR with any questions regarding this policy.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

• Triage incoming patients to determine priority and severity of conditions.
• Obtain patient health histories and vital signs, documenting all information accurately in patient charts with close attention to current conditions.
• Perform phlebotomy and in-house laboratory procedures and record results appropriately.
• Assist physicians and advanced practice providers with office procedures, including laceration repairs.
• Administer prescribed injectable and oral medications and monitor patients for reactions and responses.
• Educate patients regarding illnesses, treatment plans, and medications, including distribution of educational materials and answering patient questions.
• Ensure laboratory reports are included in patient charts and reviewed by providers.
• Obtain signed medical releases when appropriate.
• Adhere to all established company policies, procedures, and safety regulations, including the proper use of personal protective equipment (PPE). Report equipment malfunctions promptly to the supervisor.
• Schedule referral appointments with specialists and coordinate patient referrals as requested.
• Assist with coordination of home health services, pre-certifications, re-certifications, and insurance pre-authorizations.
• Operate medical equipment including, but not limited to:
  • Blood pressure cuff
  • tympanometer
  • Thermometer
  • HemoCue Systems
  • Spirometer
  • Litmus Testing
  • Audio scope
  • Emergency equipment (ambu bag, airways, oxygen)
  • Needles and syringes
  • Suction machine
  • Microscope
  • Nebulizers
  • EKG
  • Pulmonary function equipment
  • Holter monitor
• Maintain clean, organized work areas and restock supplies as necessary.
• Clean and sterilize instruments, equipment, and exam rooms according to established procedures.
• Ensure restricted materials including medications, needles, syringes, prescription pads, and patient medical records are secured and accessible only to authorized personnel.
• Follow clinic policies regarding sample medications and dispense only with provider authorization.
• Dispose of infectious waste in accordance with safety and training procedures.
• Attend required staff meetings and participate on committees as requested.
• Maintain exam rooms with appropriate supplies and ensure cleanliness standards are met.
• Participate in professional development activities and maintain professional affiliations as appropriate.
• Maintain strict patient confidentiality and comply with HIPAA regulations regarding Protected Health Information (PHI).
• Refrain from exhibiting, copying, removing, or divulging the contents of records or reports except as required to fulfill assigned job duties.
• Demonstrate professionalism, respect, compassion, and teamwork in all interactions with patients, coworkers, and visitors.
• Display a positive attitude and willingness to assist wherever needed.
• Communicate clearly and professionally with legible documentation and proper grammar.
• Uphold and exemplify Eagle’s Diversity, Equity, and Inclusion values through daily actions and behaviors.
• Uphold Eagle’s Vision, Mission, and Core Values: Integrity, Compassion, Trust, Professionalism, and Respect.
• Perform additional duties as assigned.