VP, Technology Enablement in Ann Arbor, Michigan at Kapnick Insurance Group

Shape the future of how Kapnick works, grows, and serves clients through technology, innovation, and AI.

Kapnick is seeking a strategic and business-minded Vice President of Technology Enablement to lead the evaluation, implementation, and adoption of technology across the organization. This is not a traditional IT role—it is a business leadership position focused on leveraging technology, automation, and AI to improve efficiency, enhance the client experience, and drive measurable business results.

In this role, you will partner with executive leadership to develop and execute a technology roadmap, lead cross-functional initiatives, champion technology adoption, redesign workflows, and identify opportunities to streamline operations through automation and AI. You will serve as the bridge between business leaders, operations, and IT, ensuring technology investments deliver meaningful value and support Kapnick’s continued growth

Key Responsibilities:

Develop and execute a comprehensive technology enablement strategy that supports business growth and operational efficiency.

Lead cross-functional teams to implement technology solutions that improve decision-making, automate manual tasks, and enhance employee productivity.

Serve as the primary liaison between business leadership, operations, and IT to ensure seamless communication and alignment on technology initiatives.

Drive adoption of new technologies by developing change management plans, training programs, and communication strategies.

Monitor and measure the effectiveness of technology implementations, ensuring they deliver tangible business value and improved client experiences.

Stay informed on emerging technologies, industry trends, and best practices to continuously innovate and improve the organization’s technology landscape.

Foster a culture of accountability, collaboration, and continuous improvement within the technology enablement function.

This is a rare opportunity to build rather than maintain. You'll have executive visibility, direct influence on business strategy, and the ability to shape how technology, automation, and AI are used across a growing organization. Rather than inheriting a rigid roadmap, you'll help create it—identifying opportunities, leading innovation, and driving meaningful change that improves employee productivity, client experience, and business performance. You'll work alongside a collaborative leadership team that values new ideas, empowers decision-making, and is committed to investing in technology as a competitive advantage. If you're looking for a role where you can leave a lasting impact, lead transformational initiatives, and see the direct results of your work, this is that opportunity.

• 7+ years of experience in business, operations, consulting, technology enablement, or digital transformation leadership
• Proven success leading cross-functional projects from concept through implementation and adoption
• Strong project management, communication, and change management skills
• Ability to translate business needs into practical technology solutions
• Experience with AI, automation, CRM, workflow, or business systems is highly desirable
• Professional services, insurance brokerage, or similar industry experience preferred

If you're energized by solving business challenges through technology, driving organizational change, and creating measurable impact, we'd love to hear from you.