Administrative Assistant & Receptionist in Chubbuck, Idaho at FSI Acquisition Company

Pocatello, ID (Onsite, Full-Time)

About the Role
State Fire Idaho is hiring a dependable, detail-oriented Receptionist & Administrative Assistant to serve as the front line of our Pocatello office. This role is essential to keeping daily operations running smoothly, supporting multiple departments, and delivering a professional experience to customers and partners.We’re looking for someone who takes pride in organization, follows through without reminders, and wants to grow in a stable, fast-moving company. If you value ownership, consistency, and being part of a team that relies on you, you’ll thrive here.

Schedule
Monday–Friday, 8:00 AM – 5:00 PM (onsite)

What You’ll Do

Front Desk & Customer Experience

• Answer incoming calls and route them efficiently
• Greet and assist walk-in customers professionally
• Serve as a reliable first point of contact for clients and vendors

Administrative Support

• Review and approve invoices for the extinguisher department
• Prepare customer documentation (COIs, W9s, and related requests)
• Support leadership with overflow and priority tasks
• Coordinate hotel reservations for out-of-town service teams
• Assist with data entry and cross-train on payment processing

Operations Support

• Maintain accurate, organized records
• Learn internal systems quickly and adapt to new tools
• Take initiative when gaps arise rather than waiting for direction

What We’re Looking For

Required:

• Administrative or office experience required
• Strong working knowledge of Outlook, Word, and Excel
• High school diploma or equivalent

Core Strengths:

• Highly organized with strong attention to detail
• Able to manage multiple priorities with minimal oversight
• Clear, professional communication skills
• Comfortable learning new systems and processes
• Team-oriented with strong personal accountability

What Sets Top Candidates Apart

• You follow through without reminders
• You catch errors before they become problems
• You take ownership instead of waiting for direction
• You value reliability and being a consistent part of a team

Compensation & Benefits

• $18-$20/hour, depending on experience
• Complete medical, dental, and vision insurance options
• IRA with company match
• Company-paid $50,000 life insurance
• Paid time off

About State Fire
State Fire has grown from a 3-person startup into a regional leader serving Idaho, Utah, Nevada, Arizona, Oregon, Texas, Colorado, and much more. With over 300 licensed technicians and managers, we provide life-safety systems that protect people, property, and businesses.We’re built on reliability, expertise, and accountability. Our team shows up, delivers, and supports each other. If you’re looking for long-term stability and growth, this is the place.