Administrative Supervisor - Neighbor Support in Fort Lauderdale, Florida at City of Fort Lauderdale

The Neighbor Support Division at the City Manager's Office seeks an Administrative Supervisor.

Under the leadership of the City Manager, the Neighbor Support Division focuses on volunteer services and community engagement. Together with the Council of Fort Lauderdale Civic Associations, the Neighbor Support Division builds a stronger, more connected community. The division also creates opportunities for neighbors to connect and engage, builds strong and strategic partnerships across the City, and connects neighbors with departments and supportive services.

This is a classified position covered by the Personnel Rules.

It is a Management Category III position which includes six (6) additional Management Vacation Days and a Vehicle Allowance of $250/month.

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• At the direction of an administrative superior, identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives
• Attend community meetings, including evenings and weekend sessions as needed
• Coordinate and attend community meetings including homeowner’s and civic association meetings, board meetings, and related stakeholder gatherings
• Communicate effectively and speak confidently in public settings, including presenting information and hosting/conducting meetings
• Determines requirements and scope of necessary study considering objectives and problems to be solved
• Collects and analyzes data; develops alternatives and makes specific recommendations to superior; may assist in implementation of recommendations
• Handles department inquiries and complaints from the public and other City departments and outside agencies and alerts appropriate staff for follow up
• Researches problems and notifies stakeholders of discrepancies, and makes changes as needed
• As a support to an administrative superior, manager, or department head:
  • Composes correspondence and memorandums;
  • Arranges conferences;
  • Interprets administrative policies;
  • Relays instructions and policy and procedural decisions;
  • Acts for superior on routine matters; and may represent the superior at conferences and meetings, including contacts with outside agencies
• Coordinates timely submission of all Commission Agenda Items for assigned department
• Conducts fact-finding interviews, observes operations, consults with and explains to management recommendations made for changes in work operations and other key actions proposed
• Monitors various department budgets and reports any issues or shortfalls
• Acquires and disseminates information concerning work methods and procedures, organization, work controls, and similar management functions
• Compiles data, analyzes information, and generates various reports
• Provides day-to-day supervision and training of assigned staff members
• Monitors assigned staff and conducts performance evaluations
• Communicates with staff regarding inquiries related to department procedures, Personnel Rules, and Union contracts as they relate to department operations
• Performs related work as required.

MINIMUM JOB REQUIREMENTS

1. Bachelor's Degree in Business or Public Administration, or closely related field.
2. Three (3) or more years of work experience in the analysis, planning and development of programs, policies, operations, methods and/or procedures.
3. Experience must include at least one (1) year of supervisory experience.
4. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.

5. To claim Veterans’ Preference, candidates must attach to the application a copy of military separation papers (DD214) and service-connected disability documentation (if applicable) to meet eligibility requirements as stipulated by Florida Statues. For additional information, please refer to the Florida Department of Veterans' Affairs. (link: https://floridavets.org/benefits-services/veterans-preference/)

1. Strong customer service skills with the ability to provide courteous and professional assistance to a diverse customer base.
2. Excellent organizational, verbal, and written communication skills.
3. Experience planning, coordinating, and supporting meetings, events, or special projects.
4. Positive, professional, and patient demeanor with the ability to work effectively in a fast-paced environment.

The City of Fort Lauderdale receives a high volume of applications, so not every applicant who meets the minimum qualifications will be guaranteed an interview. Candidates are selected for interviews based on how closely their education and work experience match the specific requirements of the position.

Applicants will be subject to an extensive selection and screening process, which may include, but not be limited to evaluation of training and experience; written; oral and performance-based testing; skills assessment; interview; employment check, background investigation; medical examination; and drug screen. For Public Safety positions, the process additionally includes polygraph examinations and psychological evaluations. The expected duration of the selection process varies by position.

All applicants, including current City of Fort Lauderdale employees, need to fully detail their work experience on the employment application. Applicants must ensure that all required documents submitted are in a format that is acceptable, clear, and legible. It is the applicant’s responsibility to update their online profile with accurate personal information, work history, education, and certifications each time they submit a new application. Incomplete applications may result in disqualification.

The City of Fort Lauderdale is an Equal Opportunity, Veteran’s Preference Employer and Drug Free Workplace.

For technical support with your application, contact GovernmentJobs.com 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627or email support@governmentjobs.com.

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Click here (Download PDF reader) for additional management benefits.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

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