Treatment Coordinator in Kansas City, Missouri at Green Hills Dental, LLC

Treatment Acceptance Specialist

Highland Dental, Liberty, MO

Are you the person in the room who isn't afraid to ask for the money?

We're looking for a Treatment Acceptance Specialist who thrives on presenting high-value treatment plans and closing them — not just scheduling them. This isn't an entry-level coordinator role. We need someone who's done this before, knows how to build trust fast, and isn't intimidated walking a patient through a $50,000 case.

What You'll Do

• Present comprehensive treatment plans to patients with clarity, confidence, and zero hesitation — including large case values
• Own the full case acceptance process from consultation through financial conversation to committed "yes"
• Build genuine rapport with patients so they trust the recommendation, not just the price tag
• Follow up relentlessly and strategically with patients who need more time to decide — most cases aren't accepted on the first conversation
• Track and report on case acceptance rates and follow-up outcomes
• Partner closely with clinical team to ensure treatment recommendations are presented accurately and persuasively

What We're Looking For

• 5+ years of experience presenting and selling dental treatment plans (required)
• A confident, assertive presence — you're comfortable asking for significant financial commitments and don't shy away from the number
• Exceptional interpersonal skills — patients remember how you made them feel, not just what you said
• Outstanding follow-up discipline — you don't let opportunities go cold
• Strong patient/customer-focused mindset — you close cases because it's genuinely right for the patient, not just to hit a number
• Experience with financing/payment plan conversations a plus

What Sets This Role Apart
This is a role for someone who wants to be measured on results, not just activity. If you've been underpaid or underappreciated as a "coordinator" elsewhere and you know you can move the needle on production, we want to talk to you.