Crew Member at Cheba Hut – Billings, Montana

Job Summary

As a CHeBA HUT crew member, you will be the face of your shop and the entire CHeBA-Nation. You will Craft great food by hand, engage the people around you in positive way, and give a damn about your team, your shop, and your customers! Crew will report to shift managers, assistant managers and your shop GM.

CHeBA HUT Montana is the place to be. We are busy and the right homie is one that loves it when they prepare the best "toasted" sub our guest has ever had. CHeBA HUT homies take pride in their work and in the their shop. Lobby Love and guest service is the key and the best candidates aren't afraid to get out their and interact and provide our guest with a great experience. We are also looking for those homies that want to grow within our brand and industry. We offer opportunity for professional growth within our brand. CHeBA HUT believes in those home grown homies that will continue to carry the brand into the future.

CHeBA Crew will enjoy flexible schedules, part-time or full-time hours, competitive pay and partially paid health benefits (full-time homies). We hold bi-annual homie celebrations in addition to the fun community celebrations like 420 and back-to-school, and free quarterly swag. We also offer discounts through perks@werk and slip resistant shoes.

Key responsibilities

Customer interaction

• Strive to go above and beyond customers’ expectations
• Engage customer in a genuine interaction at every opportunity
• Have a working knowledge of what we offer and who we are
• Provide answers to customers questions
• Accept payments and handle cash on behalf of CHeBA HUT per cash handling procedures

Product quality

• Prepare food per CHeBA HUT standards as outlined in our recipes and procedures
• Maintain proper food handling, safety, and sanitation
• Complete food prep in a timely manner
• Complete each assigned task before moving on to the next
• Use f.i.f.o. rotation to serve the freshest possible product

Vibe

• Work hard and have a great attitude
• Think and act “shop first”
• Embrace individuality and be respectful of the people around you
• Look for opportunities to help co-workers
• Limit outside distractions from shop focus
• Communicate using positive and productive words/actions
• Cultivate positive relationships with coworkers, customers, vendors, and neighbors
• Communicate sensitive and pertinent information quickly and effectively
• Stay informed and up-to-date on all communications and results

Cleanliness

• Keep customer service areas clean and sanitized
• Keep work area safe and clean.
• Clean as you go. Clean after each project. Complete assigned detail cleaning and side work projects
• Perform opening, closing, and shift change duties per standard operating procedures

Required experience, abilities, and skills

• Think “shop first”/ ”customer first”
• Demonstrate integrity
• Demonstrate self-direction
• Ability to follow oral and written instruction
• Ability to work in a diverse culture
• Ability to work well under physically and mentally stressful situations
• Ability to lift up to 47 lbs
• Food safety/handling training (as req’d by state)
• Must operate equipment safely
• Stamina to work a 8-hour shift
• Standing for long periods of time
• Overtime may be required