Business System Analyst at Berkshire Hathaway Direct Insurance Company – Pittston, Pennsylvania

We are the team that enables customers to purchase insurance policies direct online. We support our marketing initiatives by delivering personalized customer experiences and we support our back office by creating efficiencies and continual improvement around their processes. While we started on this journey five years ago under the stable Berkshire Hathaway, we have not lost touch with agility or the startup culture. We are looking for a business analyst interested in working in a dynamic, fast paced organization.

As a business analyst on our team, you will be supporting and ensuring the successful completion of analytical, building, testing, and deployment tasks of our software product’s features. In this role, you will be an integral team with outstanding communication, collaboration, and attention to detail. You will be counted on to write clear, concise, and comprehensive business requirements and operate as a vital link between the application development team and the business owners.

If you are passionate about capturing requirements and helping shape a growing organization, we should talk. We have exciting opportunities for you to innovate, influence, transform, inspire, and grow within biBerk.

This is a hybrid-remote role that requires two days in office per month.

Job Responsibilities

• Write clear, concise, and comprehensive business and reporting requirements using our current technology stack
• Participate and contribute in design, requirements engineering, scrum execution, and technical discussions
• Provide timely and meaningful feedback on requirements, specifications, technical design documents, and testing results
• Collaborate with internal and communicate key insights and findings to the appropriate individuals
• Own and develop relationship with partners, working with them to optimize and enhance our integration
• Develop strong partnerships with business teams and other groups
• Deliver the required capabilities per biBERK standards
• Identify, design, document, and maintain system processes

Qualifications

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science/Business/Related field or equivalent working experience.
• 4+ Years of proven experience as a business analyst

Preferred Qualifications:

• Commercial Property and Casualty insurance experience
• Experience with gathering and documenting thorough business requirements and user acceptance criteria
• Strong knowledge of generating process documentation
• Outstanding communication, collaboration capabilities, problem-solving, and attention to detail
• Understanding of Agile methodologies
• Expertise with SQL and other query languages

About Us

biBerk is where commercial insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance groups in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with diversified interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by Berkshire Hathaway Direct Insurance Company ("BHDIC"), which is an AM Best rated A++ insurer.

BHDIC is domiciled in Omaha, Nebraska. BHDIC and the team at biBerk are focused on helping small business owners quickly and easily buy affordable insurance directly from a financially strong insurance company they can trust.

BHDIC is excited to announce our comprehensive benefits package with some new and enhanced features for 2026 that include:

• Medical (PPO/HDHP), vision, disability, and life insurance.
• Enhanced dental plan with orthodontia coverage in addition to a standard plan.
• Generous PTO plan for all benefit-time eligible employees.
• Paid company holidays and 4 floating holidays.
• Paid parental leave.
• Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
• Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
• Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
• Wellness Initiatives that include Fitness Center and Weight Watchers Reimbursement programs.
• Voluntary benefits that include accident, critical illness, and hospital indemnity.
• Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation range estimate is being provided. The salary range for this position is $70,000 - $100,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. This position does not have bonus potential.