Regional Operations Director - Vitana at Vitana Pediatric DSO LLC – Plantation, Florida

RESPONSIBILITIES:

As a rapidly growing organization, we are looking for a full-time Operations Director (OD) with strong business acumen and a proven track record of leadership. You will be responsible for the overall operations and success of the practices by performing the following:

• Drive revenue growth by overseeing orthodontic exam performance, managing pediatric dental productivity, and managing collections
• Achieve profitability targets through cost controls, overseeing payments and identifying new cost efficiencies
• Build great teams by promoting company culture, coaching and development of staff, organizing team events, and working alongside HR for hiring needs
• Maximize patient satisfaction by ensuring customer service and attractive facilities, while also resolving any patient escalations
• Create and maintain a successful schedule for all clinical staff in the practice
• Consistent communication with office staff and supervisors to address issues and review KPIs
• Execute, promote, and collaborate on regional marketing and community engagement strategies
• Assist in practice-level HR duties such as enforcing the employee handbook, disciplinary action, pay structure, and performance reviews
• Assure compliance for federal, state, and dental board guidelines
• Oversee and manage new projects, such as new software implementation