Eye Clinic Coordinator at Church Health Center of Memphis, Inc. – Memphis, Tennessee

Certified Ophthalmic Assistant or Higher Ophthalmic certification preferred

Bilingual Preferred (Spanish)

About Church Health

As a faith-based health care not-for-profit, Church Health believes in caring for one another as we'd all like to be cared for. That's why we commit every day to making the highest quality healthcare accessible to more Memphians, especially those facing social and economic challenges—so we can all live our lives with dignity, vitality and joy. With services that span all ages, including the youngest of us, and that treat the whole person, we make it possible for more Memphians to live fully. Today, with the support of our partners, volunteers and donors, we conduct an average of 60,000 patient visits a year in Memphis and serve as a model for countless communities across the nation.

Job Title: Eye Clinic Coordinator

Department: Eye Clinic

Reports to: Eye Clinic Director

Classification: Regular, Full-Time, Salaried, Exempt

Work location: Onsite

Starting Salary: $39,750 - $46,764

Job Summary:

The overall purpose is to support the daily patient facing and administrative operations of the Eye clinic specialty service lines and provide administrative support to clinical leadership

Duties/Responsibilities:

• All the duties of the Optometric Technician role
• Lead technician for specialty clinics
• Oversees clinic flow and supports volunteer providers during specialty services
• Ensure patient logs and records are completed
• Ensures appropriate supplies are available for each specialty
• Maintains and reports volunteer hours
• Triages emergency appointment requests
• Facilitates specialty PAP program enrollment
• General administrative support for Optometry team and onsite specialty clinics
• Train and oversee non-medical volunteers
• Maintains specialty equipment use logs
• Ensure external clinic records are received for patients seeing on-site specialists.
• Manage volunteer hours tracking, volunteer appreciation, and follow up.
• Provide oversight and training for interns
• Support the on-boarding and training of scholars for specialty clinics
• Support the on-boarding and orientation of volunteer providers
• Scribe for specialty volunteers
• Assist with quality improvement projects
• Other duties as assigned

Required Skills/Abilities:

• Ability to multitask and prioritize
• Ability to communicate effectively with a diverse population
• Excellent interpersonal, verbal and written communication skills
• High level of organizational skills and attention to detail

Education and Experience:

• A High School Diploma or GED is required.
• Associate's Degree or Certification: Education or certification in a relevant field is preferred.
• 1-3 years of experience is preferred.

Benefits Package

• Medical/Dental/Vision Insurance
• Paid Time Off
• 11 Paid Holidays
• 401(k) Match
• FSA/HSA Options
• Basic Life Insurance
• Voluntary Life Insurance
• Short and Long Term Disability
• Employee Assistance Program

Work Environment and Physical Demands:

Work is frequently active in nature and requires the ability to move around workspace. Requires computer work and hand dexterity.

Commitment to Diversity

At Church Health, we are committed to diversity, striving to create a staff that reflects the diverse communities with which we work. We seek individuals of all backgrounds to join our team.