Branch Director - Senior Home Care (Memphis Market) at Senior Solutions Home Care – Memphis, Tennessee

Compensation: Pay starts at $55,000- $70,000 + performance incentives (OTE up to $90,000)

What We Offer

• Generous Paid Time Off
• Company Vehicle for field visits
• Daily Pay available
• Leadership autonomy to grow and lead a market
• Established company serving Tennessee seniors for 15+ years

Lead, Grow, and Own the Memphis Market

Senior Solutions Home Care is seeking a Branch Director to lead and grow our Memphis region. This field-based leadership role owns client census growth, caregiver performance, and operational excellence across the territory.

You will serve as the primary in-market leader—building referral relationships, supporting caregivers, and ensuring exceptional client experiences.

This is a field-driven leadership role. The Branch Director spends the majority of their time in the community meeting with referral partners, clients, and caregivers. Candidates seeking a primarily office-based management position may not find this role to be the right fit.

This role is ideal for self-directed leaders who thrive on accountability, independent decision-making, and measurable results.

• Build and maintain strong referral relationships with hospitals, rehab centers, and community partners
• Drive client growth and service expansion within your territory
• Represent Senior Solutions in the community and strengthen our local presence
• Actively develop new referral relationships to expand the Memphis client base

Client Experience & Quality Oversight

• Conduct client assessments, supervisory visits, and satisfaction follow-ups
• Ensure high-quality care delivery and promptly resolve client concerns
• Identify opportunities to expand services based on client needs
  

Caregiver Leadership & Accountability

• Supervise, coach, and support caregivers in the field
• Reinforce performance standards, professionalism, and compliance
• Take decisive action on performance issues in accordance with company policy
  

Operational Leadership

• Serve as the primary point of accountability for branch outcomes
• Track key metrics and implement operational improvements
• Handle urgent client or caregiver escalations, including after-hours as needed.

Senior Solutions Home Care is a locally owned, independently operated home care agency serving Tennessee seniors for more than 15 years.

We value accountability, integrity, and measurable results, and we invest in leaders who take ownership and make a meaningful difference in the communities they serve.

This role is ideal for someone ready to step up, lead a market, and grow their compensation through performance.

Minimum Qualifications (required)

• 3+ years of leadership experience in home care, healthcare, or community-based services
• Proven ability to own operational outcomes, supervise staff, and drive results
• Comfortable making independent decisions and solving problems in the field
• Strong interpersonal, communication, and relationship-building skills
• Valid driver’s license and reliable transportation
• Ability to pass background check and drug screening
  
  

Preferred Qualifications

• Home care or community-based services leadership experience
• Proven track record of growing client census or territory performance
• Field-based leadership experience with minimal supervision
• Familiarity with Memphis healthcare and senior services community
  
  

Work Environment

• Majority of time spent in the field supporting clients, caregivers, and referral partners
• Independent work environment with strong leadership support
• Direct impact on market growth and branch success