Lead Ophthalmic Tech in ROCHESTER, New York at Rochester Regional Health

Job Title: Lead Ophthalmic Tech

Location: Riedman Health Center & Reed Eye - Pittsford

Department: Ophthalmology

Hours Per Week: 40 Hours, Full-time

Schedule: Monday-Friday 8a-5p

SUMMARY
Position requires a sound understanding of ophthalmic practice and patient care, as well as knowledge of ophthalmologic instrumentation and testing equipment, including proper care and use. The ability to communicate with patients, co-workers, and supervisors is critical. Must be willing to help in all areas and understand the need for efficient use of time. Responsible for daily patient care and flow; managing the morning huddle (providing structure and assignment for the day, overview of previous day, including opportunities for improvement, and generating statistics).

Key Responsibilities:
Technician specific:

• Promptly and professionally assists the doctor in patient care.
• Performs technical workups, patient interviews, and special testing.
• Demonstrates working knowledge of eye anatomy, disease, symptoms, and ocular meds.
• Communicates with patients regarding follow-up care, surgeries, procedures, changes in schedule, symptoms, surgery scheduling, etc.
• Maintains and cleans all equipment being used, reporting if not in working condition.
• Returns phone calls to patients and pharmacies.
• Assists in minor surgery.
• Maintains patient confidentiality.
• Efficiently and accurately interviews patients and documents histories.
• When required, accurately performs refraction, lensometry, keratometry, tonometry, visual fields, Amsler grid testing, muscle testing, and pupil examination.
• Utilizes proper eye drop technique and sterility.
• Understands and uses proper sterile technique.
• Utilizes proper universal precaution procedures.
• Understands characteristics of common anterior segment disorders and oculoplastic conditions.
• Understands and communicates well with patients about cataract surgery.
• Understands and follows procedures for surgical and procedural consents.

Lead Technician:

• Develops the daily room schedule for providers
• Schedules daily assignment of techs
• Supervises techs
• Responsible for medication and supply ordering
• Provides ongoing training to techs
• Schedules surgeries for attending providers in conjunction with their office staff (support of the residency program)
• Monitors and completes competencies for tech staff
• Is a proactive member of the TJC readiness team
• Troubleshoots equipment issues
• Contacts vendors for assistance as required
• Participates in the evaluation of techs
• Maintains certification.
• Performs other duties as assigned.

Preferred Qualifications:

• Strong analytical, computer, and communication skills are desired

Required Qualifications:

• Successful completion of JCAHPO ophthalmic assistant certification required.
• 3-5 years of experience preferred, or a combination of education and management/leadership experience will be considered.

Required Licensure/Certification Skills:

• Certified Ophthalmic Assistant

PHYSICAL REQUIREMENTS: M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

PAY RANGE: $24.00 - $32.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.