Lodge Manager in Crossfield, Alberta at Rocky View Foundation

Position Title: Lodge Manager
Organization: Rocky View Foundation (RVF)
Location: Rocky View Lodge, Crossfield, AB
Reports to: Director of Operations
Employment Type: Full-Time

Organization Overview

Rocky View Foundation is a not-for-profit affordable housing provider dedicated to improving the quality of life for low and moderate-income individuals and families. Our mission is to develop, manage, and maintain affordable housing solutions that support sustainable communities.

RVF Core Values

Collaboration
Authenticity
Resourceful
Engaged

Position Summary

The Lodge Manager is responsible for the overall management and operations of a senior’s lodge, ensuring a safe, supportive, and welcoming environment for residents. This role involves overseeing staff, coordinating services and activities, and ensuring compliance with health, safety, and regulatory standards. The Seniors Lodge Manager plays a critical role in enhancing the quality of life for senior residents through effective management and compassionate care.

Key Responsibilities

1. Operational Management

• Oversee the daily operations of the senior’s lodge, ensuring efficient and effective service delivery.
• Develop and implement policies and procedures to maintain high standards of care and service.
• Ensure the lodge is well-maintained, safe, and secure for all residents and staff.

• Ensure compliance with all relevant health, safety, and regulatory requirements.
• Conduct regular safety audits and implement corrective actions as needed.
• Maintain up-to-date records and documentation in accordance with legal and organizational standards.

2. Resident Services

• Build and maintain positive relationships with residents and their families.
• Address resident concerns and complaints promptly and effectively.
• Ensure residents' needs are met with respect, dignity, and compassion.

3. Staff Management

Leadership and Supervision

• Recruit, train, and supervise lodge staff, including administrative staff, and support personnel.
• Conduct regular performance evaluations and provide coaching and professional development opportunities.
• Foster a positive and collaborative work environment.

Scheduling and Staffing

• Develop and manage staff schedules to ensure adequate coverage and high-quality resident care.
• Address staffing issues and coordinate with HR for recruitment and retention efforts.

4. Financial Management

Budgeting and Financial Oversight

• Develop and manage the lodge budget in alignment with organizational goals.
• Monitor financial performance and implement cost-effective measures.
• Ensure accurate billing and collection of resident fees.

Resource Allocation

• Ensure efficient use of resources, including staff, supplies, and equipment.
• Identify and pursue funding opportunities and grants to support lodge operations and programs.

5. Community Engagement

Partnerships and Collaboration

• Develop and maintain relationships with community organizations, service providers, and stakeholders.
• Represent the lodge in community meetings and events to promote awareness and support for the organization.

Advocacy and Outreach

• Advocate for the needs and interests of senior residents within the community.
• Coordinate outreach efforts to attract new residents and enhance the lodge's reputation.

Qualifications

• Bachelor’s degree in Health Administration, Social Work, Gerontology, or a related field is preferred.
• Minimum of 5 years of experience in senior housing management or a related field.
• Strong knowledge of senior care practices, health and safety regulations, and housing management.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite and management software.
• Ability to work independently and collaboratively in a team environment.
• Compassionate and patient demeanour with a genuine interest in working with seniors.