Innovative Application Solutions Supervisor in Fort Myers, Florida at Lee County Clerk of Court and Comptroller

About the Role

The Innovation & Technology Department is seeking a dynamic, forward-thinking leader to oversee the daily operations of our Innovative Applications Solutions Team. This role is ideal for a tech-savvy supervisor who thrives in a fast-paced environment, enjoys developing people, and is energized by improving systems that support critical public-sector operations.

What You’ll Do

As an Innovative Applications Solutions Supervisor you will:

• Lead daily operations for the Application Team, including workload delegation, priority setting, and performance monitoring.

• Develop and mentor staff through coaching, training, cross-training, and professional growth opportunities.

• Oversee administrative responsibilities such as scheduling, approving timecards, conducting evaluations, and managing disciplinary actions.

• Drive application support and improvements by coordinating design, installation, connectivity, troubleshooting, and documentation for software applications and interfaces.

• Collaborate on strategic planning for future application needs, emerging technologies, and long-term IT initiatives.

• Ensure compliance with Clerk, State, and local laws, rules, and regulations through strong internal controls and documented procedures.

• Support project teams, provide regular updates and metrics, and assist with research, feasibility studies, and recommendations.

• Be available for off-hours work when needed and perform additional duties as assigned.

• Strong customer service orientation and results-driven mindset.

• Excellent communication and interpersonal skills.

• Ability to translate technical concepts into business-friendly language.

• Analytical thinking, problem-solving skills, and exceptional attention to detail.

• Ability to prioritize and execute tasks in a high-pressure environment.

• Familiarity with ITIL principles, enterprise applications, virtualization, networking, and hardware platforms.

• Proficiency with tools such as Microsoft Project, Visio, PowerPoint, and Office.

• A collaborative spirit and the ability to foster innovation and positive change.

For a complete job description, click here.

• Associate degree in Management or Information Technology or 2 years of experience in application development.

• At least 2 years of supervisory experience.

• ITIL or technical certifications preferred.

• Ability to complete a two-year training plan prior to promotion eligibility.

The Clerk's office offers a competitive benefits package including:

• Superior health care plans with low premiums
• Competitive retirement and pension plans - Florida Retirement System and 457 deferred compensation options
• Generous paid time off, paid holidays, birthday leave, and volunteer time
• Our Wellness Program gives employees incentives, tools, social support, and strategies to adopt and maintain a healthy lifestyle
• We are a qualifying employer forPublic Service Loan Forgiveness Program