Sales Representative- Independent Store in Baltimore, Maryland at EMD Sales Inc

Location: [Insert Region or Territory]
Reports to: Sales Manager
Schedule: Monday – Friday (occasional weekend/holiday work required)

We are seeking a motivated and professional Full-Time Sales Representative to manage and grow accounts in a designated territory, including bodegas, liquor stores, convenience stores, restaurants, wholesalers, and other independent accounts. The ideal candidate will have strong communication skills, product knowledge, and a customer-focused mindset.

• Open, maintain, and grow new and existing accounts in the assigned area.

• Monitor and manage out-of-stock items, damages, credits, and slow-moving inventory.

• Support new item introductions, expiring stock, and category performance.

• Assist with Planogram implementation and new store setups.

• Attend mandatory weekly conference calls (Fridays at 3:30 PM), monthly sales meetings (8:00 AM), and other company events and trade shows.

• Adjust route schedules during peak holidays (e.g., Memorial Day, 4th of July, Thanksgiving, Christmas, New Year).

• Ensure follow-through on all commitments made to customers and supervisors.

• Proactively identify and resolve issues per company procedures.

• Maintain a professional appearance and voicemail on company-issued phone.

• Keep product book and store specials updated regularly.

• Manage collections on outstanding balances and bounced checks; maintain accurate records.

• Stay current on product pricing, deals, and bracket pricing.

• Maintain confidentiality with all company information and documents.

• Submit all orders by the daily cutoff: 3:30 PM Monday–Thursday; 10:30 AM Friday.

• Maintain professionalism with coworkers and customers at all times. Rude or inappropriate behavior will result in disciplinary action.

• Handle all DSD (Direct Store Delivery) discrepancies and ensure accurate documentation. Unresolved DSDs will be deducted from commissions.

• Actively participate in store samplings, grand openings, resets, and setups.

• Ensure recovery of any merchandise discrepancies through proper documentation or invoices.

• Valid Driver’s License in good standing

• Vehicle insurance with a $300,000 combined single limit

• Strong organizational skills and attention to detail

• Excellent communication and interpersonal skills

• Customer- and quality-focused mindset

• Professional demeanor

• Product knowledge and willingness to learn

• Bilingual preferred (English/Spanish)

• High school diploma, GED, or equivalent required

• Minimum 1 year of experience in the Food & Beverage industry

• Base salary + sales commission

• Deductions apply for uncollected accounts or unresolved discrepancies, per company policy