Operations Manager in Methuen, Massachusetts at Merrimack Health

At Merrimack Health, we are committed to pay transparency and equity. The base salary range is $17.38 to $26.07 hourly, excluding fringe benefits and potential bonuses.

Your final base salary will be determined based on your education, experience, licensure, and internal equity considerations. Offers are typically made below the top of the range to support future salary growth.

As the Operations Manager, you will be asked to work collaboratively with the Assistant Director of Integrated Care to plan, direct, and coordinate daily operations of the Infusion Center. The OM will work to improve the performance, productivity, efficiency and profitability of the Infusions service line through the provision of effective methods and strategies.

The Operations Manager will be responsible for the day-to-day operations of the Infusions Department including, when appropriate, human resources management, budget management, payroll, quality reporting and trending, staffing, and process improvement using Lean methodology. In addition, you will report to the Assistant Director of Integrated Care and work as a member of the management team with a primary responsibility for oversight of the daily administrative operations of the service line as well as the development and implementation of departmental strategies, policies and procedures.

EDUCATION AND RELATED EXPERIENCE:

Required:

• Bachelor’s degree
• Experience with managing employees
• Knowledge and experience in performance improvement
• Knowledge and skill in data collection and analysis
• Knowledge of project management principles and practices
• Information technology skills
• Excellent computer skills and proficient in Excel, Word, Outlook and PowerPoint
• Excellent verbal and written communication skills
• Demonstrated leadership in managing staff groups and projects or initiatives
• Excellent interpersonal skills
• Open to a collaborative work style
• Excellent attention to detail and strong organizational skills
• Knowledge of LEAN methodology

Merrimack Health is a private, non-profit community hospital providing the Merrimack Valley & southern New Hampshire regions with patient-centered, compassionate and quality health care for the whole family. For over 140 years, the dedicated doctors, nurses, and staff of Merrimack Health have been committed to improving the health of the people and communities we serve. We offer competitive pay, a robust benefit package, generous paid time off and free parking! We are an Equal Opportunity Employer committed to hiring a diverse workforce.

In 2022, Healthgrades ranked MH in the top 5 percent of hospitals in the country, and was awarded a top spot on Forbes’ annual list of America’s Best-In-State Employers 2020!