Hospice Liaison in ROCHESTER, New York at Rochester Regional Health

Position Summary:
The Hospice Liaison is responsible to facilitate the patient discharge from the facility setting to certified hospice agency. The Hospice Liaison will provide superior customer service by modeling the Brand Promise and Core Values.

Job Title: Hospice Liaison
Department: Community Health
Location: Rochester Regional,2652 Ridgeway Ave, Rochester, NY 14626
Hours Per Week: 40 hours
Schedule: Monday - Friday 8am- 5:30p,

KEY RESPONSIBILITIES:

Evaluates eligibility, needs and care resources for each patient referred to RRH Hospice Agency. Obtains insurance information and authorizations for appropriate reimbursement.
• Completes a comprehensive clinical assessment for hospice services and develops a hospice care plan with the patient/caregivers to ensure a safe care plan.
• Obtains MD order to support hospice care plan.
• Coordinates all services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc, as the care plan dictates.
• Completes all required documentation in patient’s facility record and RRH Hospice Agency required documentation per requirements.
• Gathers data, analyzes data and completes all assigned reports.
• Collaborates with care coordinators, social workers, and physicians to find solutions for challenging patients requiring hospice care as a part of the facility discharge plan.
• Participates in ongoing RRH Hospice Agency and Community Based Service, and/or RRH inpatient committees or groups.
• Represents RRH Hospice Agency at appropriate Community Groups
• Act as a resource and represent RRH Hospice Agency in the community in various health care settings (ie hospital, physician office, etc.).
• Participates in marketing efforts as assigned. Assumes role community resource expert in providing education as assigned.

REQUIRED QUALIFICATIONS:

• Registered Nurse: Associate’s Degree in Nursing or
• Social Worker: Bachelor's Degree in Social Work
• Registered Nurse license in New York State.
• Current NYS License in Social Work

EDUCATION:

• AS: Nursing (Required)

PHYSICAL REQUIREMENTS: Drive - Clinical - Roles in this category require frequent driving combined with mobile clinical care across settings such as emergency response, mobile clinics, and home health environments. Staff must repeatedly enter and exit vehicles, occasionally lift and carry equipment weighing up to 100 lbs. or more, and perform care within patients’ homes or other confined, unpredictable, or uncontrolled environments. These positions demand strong fine and gross motor control, firm grasping, and heightened visual and auditory awareness to ensure safe and effective care delivery. Emotional and cognitive demands are substantial due to rapid decisionmaking, direct exposure to critical or sensitive situations, and independently managing patient care in the field or home setting. Environmental exposures may include traffic hazards, infectious agents, extreme temperatures, variable home conditions, and hazardous materials. Valid licensure, physical readiness, and flexibility for extended or oncall schedules are typically required.

LICENSES/CERTIFICATIONS:

• BLS - Basic Life Support - American Heart Association (AHA)
• RN - Registered Nurse - NYS Office of Professions

PAY RANGE: $63,000.00 - $90,000.00

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.