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Office Assistant in Chesapeake, Virginia at City of Chesapeake Human Resources

NewSalary: $34360 - $34360Industry: Government/Civil ServiceJob Function: Admin/Clerical/Secretarial
City of Chesapeake Human Resources
Chesapeake, Virginia, 23322, United States
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Job Description

Working Title of Vacant PositionOffice Assistant
Job Type: Full Time
Posting Type: City Employees Only
Number of Vacancies: 1
Department: HUMAN SVCS
Division: HS-SOCIAL SERVICES ADMIN
Requisition Number: 2026280
Number of hours worked per week: 40
Work Schedule: 8:00 AM – 5:00 PM (Monday-Friday) | Occasionally- Up to 1/3 of the time.
Work Site Location: Chesapeake, VA.
Position Driving Requirement: O - Occasional
Pay Basis: Semi-Monthly
Advertised Salary:
$34,360/ annually
Starting salary based on qualifications and experience


Job Description:
Are you organized, friendly, and ready to put your clerical skills to work in a meaningful way? Join a dedicated, mission-driven team where your attention to detail and customer service skills directly support vital services for our community!

The City of Chesapeake’s Department of Human Services is seeking a dependable and detail-oriented Office Assistant to provide essential clerical and administrative support within a fast-paced, service-driven environment. This position is an integral part of the team, ensuring the smooth and efficient operation of day-to-day activities and serving as a key point of contact for clients and staff. The ideal candidate will demonstrate excellent communication skills, a strong commitment to customer service, and the ability to manage routine office responsibilities with professionalism and discretion.

ESSENTIAL TASKS:
  • Answers the main telephone line and directs incoming calls to the appropriate personnel; takes and relays messages as necessary.
  • Greets and assists clients and visitors; provides routine information or directs them to the appropriate department or staff member.
  • Performs routine office tasks such as data entry, filing, typing letters, forms, and correspondence, photocopying, and faxing.
  • Schedules client interviews, appointments, or inspections as needed.
  • Sorts and files office materials; verifies the accuracy and completeness of records and documents.
  • Maintains and updates departmental records, logs, and databases in accordance with established procedures.
  • Processes incoming and outgoing mail; prepares service requests and documents for distribution.
  • Assists with ordering, receiving, and maintaining inventory of office supplies.
  • Supports special projects and performs other administrative duties as assigned by the supervisor.

WHAT YOU BRING:
  • Proven experience in clerical or administrative support roles, preferably within a public service or office environment.
  • Strong communication skills, both verbal and written, with a friendly and professional demeanor.
  • Exceptional organizational abilities and attention to detail.
  • Ability to manage multiple tasks efficiently and prioritize workload effectively.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general office equipment.
  • Comfort working in a fast-paced, open office setting with frequent interaction with the public and team members.
  • Commitment to maintaining confidentiality and handling sensitive information with discretion.
  • Positive attitude, reliability, and a strong work ethic.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks.


Required Qualifications:
VOCATIONAL/EDUCATIONAL REQUIREMENT:
Requires high school diploma or GED/HSE.

EXPERIENCE REQUIREMENT:
In addition to satisfying the vocational/education standards, this class requires a minimum of six months of full-time equivalent experience in administrative support.

SPECIAL CERTIFICATIONS AND LICENSES:
Require valid driver’s license and driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENTS:
Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.


Preferred Qualifications:
PREFERRED QUALIFICATIONS:
  • Preferred a minimum of one year of call center or office administration experience.
  • Thorough knowledge of current business practices and protocols involved in providing services and quality customer services to internal/external customers.
  • Proficiency with Microsoft Office program preferred
  • Demonstrated ability to communicate effectively verbally.
  • Significant attention to detail and strong organizational and follow-up skills, with the ability to prioritize and meet deadlines.


Job Open Date: 06/08/2026
Job Close Date: 06/14/2026
Open Until Filled: No

Job Location

Chesapeake, Virginia, 23322, United States

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