Field Operations & Project Coordinator in Ann Arbor, Michigan at SYNERGY FIBER

Field Operations & Project Coordinator

Construction, Technology & Future Leadership Development Track

Build Technology. Work Hands-On. Lead Projects. Develop the Skills to Run Them.

Synergy Fiber is seeking motivated, hands-on individuals who want more than a traditional desk job.

This position is ideal for people with professional aspirations who enjoy working with their hands, solving problems, and learning new skills. It combines technology, construction, project coordination, customer interaction, and career development into a unique opportunity that offers long-term growth in both the technology and building trades industries.

This role can be tailored to your strengths and experience. Much of what we do is taught through hands-on training and mentorship. Candidates with trade school training, associate degrees, bachelor's degrees, military experience, or relevant industry experience may all be excellent fits.

This is a true hybrid role that bridges both the office and project management side of the business with the construction and field operations side.

You will gain exposure to:

Field OperationsConstruction Project DeliveryTelecommunicationsNetwork InfrastructureCustomer CommunicationSales SupportProject ManagementTechnology DesignAutomation and AI ToolsUnlike a traditional office-based project management position, this role combines hands-on field experience with project coordination, customer communication, and leadership development.

Approximately 50% of your time will be spent in the field working alongside installation crews, contractors, customers, and project stakeholders.

This position may require up to 40% travel, depending on project assignments and business needs. Travel may include company vehicle travel and occasional air travel. A valid driver's license, willingness to travel, and the ability to adapt to changing priorities are required.

Our goal is to develop future hands-on Project Managers, Operations Leaders, Designers, Estimators, Sales Engineers, and Technology Leaders within Synergy Fiber.

This role requires individuals who are willing to learn every aspect of installation work while also developing the skills needed to coordinate projects, manage teams, communicate with customers, and oversee subcontractors.

This position sits at the intersection of field operations and project management. Successful candidates enjoy learning, solving problems, and helping move projects from initial sale through successful completion.

Many leaders within Synergy Fiber work in similar hybrid roles. Some are more installation-focused, while others spend more time on project management and customer coordination, but all maintain exposure to both sides of the business.

Candidates must be comfortable using modern business tools, including Microsoft 365, Outlook, Excel, Word, Teams, and emerging AI technologies.

Why This Opportunity Stands Out

This is not a typical entry-level office position.

You'll gain exposure to:

Microsoft 365 and modern business systemsProject Coordination & LeadershipInstallation of camera, access control, and wireless systemsTelecommunications & Structured CablingNetwork Infrastructure & Wi-Fi DeploymentSmart Building TechnologiesLow-Voltage InstallationAccess Control & Surveillance SystemsEstimating & Project PlanningCustomer & Stakeholder ManagementSales Support & Business DevelopmentTechnology Automation & AI ApplicationsDesign & Engineering ProcessesFuture BICSI Certification & RCDD Career DevelopmentYou'll learn how technology systems are sold, designed, managed, installed, and supported while helping shape the future of project delivery through innovation and automation.

What You'll Do

Support Real-World Projects

Learn Bluebeam, Microsoft 365, project management platforms, and other business tools.Assist with planning, execution, and closeout of telecommunications and technology projects.Coordinate with customers, contractors, vendors, and internal teams.Track schedules, budgets, risks, and project milestones.Participate in customer meetings and project reviews.Help ensure projects are delivered on time, on budget, and to Synergy Fiber quality standards.Gain Hands-On Field Experience

Work directly alongside field technicians, foremen, and construction teams.Learn construction sequencing, installation methods, and project workflows.Assist with installations and field activities.Help solve field issues and support project execution.Attend jobsite meetings, site surveys, and project walkthroughs.Develop a practical understanding of how projects move from design to completion.Build Technical & Design Expertise

Learn to interpret construction drawings, floor plans, risers, and specifications.Support estimating, design reviews, and solution development.Gain knowledge of structured cabling, telecommunications, networking, Wi-Fi, surveillance, access control, and smart building technologies.Develop the foundation for future industry certifications and technical leadership opportunities.Drive Technology & Innovation

Help implement AI-powered project management and operational tools.Assist with reporting, dashboards, and workflow automation initiatives.Participate in process improvement projects across the business.Help modernize how projects are managed, tracked, and delivered.Who We're Looking For

This role may be a great fit for:

Military veteransTrade school graduatesAssociate or bachelor's degree graduates, including recent graduatesField techniciansLow-voltage installersTelecom techniciansElectriciansConstruction professionalsFacilities and maintenance personnelGeneral contractorsForemen seeking leadership opportunitiesIndividuals with strong mechanical and contracting aptitude who are eager to learnExperience with Microsoft Office, Excel, email, project management software, and AI tools is preferred.

Low-voltage or telecommunications experience is preferred but not required.

Candidates with project management experience are encouraged to apply.

Candidates interested in learning project management and developing leadership skills are also encouraged to apply.

We are willing to train the right individual.

Education & Experience

A four-year degree is not required.

Preferred qualifications include one or more of the following:

Trade school educationAssociate degreeBachelor's degreeTechnical certification programsMilitary technical trainingApprenticeship programsRelevant industry courseworkEquivalent hands-on industry experience will be strongly considered.

We value real-world experience, professionalism, technical curiosity, mechanical aptitude, contracting aptitude, and a willingness to learn.

Location Requirements

This position is based in Ann Arbor, Michigan.

Candidates should reside within approximately 40 minutes of the Ann Arbor area to allow for efficient travel between our office, customer locations, and project sites.

What Makes Someone Successful

Strong work ethicReliability and professionalismMechanical and contracting aptitudeStrong communication skillsProblem-solving mindsetTechnical curiosityCustomer-focused attitudeAbility to work both in the field and in an office environmentDesire to learn and growInterest in leadership and project managementPositive attitude and willingness to take ownershipCareer Growth Opportunities

This role is designed as a launchpad for long-term career development.

Potential career paths include:

Project CoordinatorProject ManagerSenior Project ManagerEstimatorTelecommunications DesignerRCDD Certified DesignerOperations ManagerDesign Services ManagerJoin Synergy Fiber

If you're looking for a career that combines construction, technology, project coordination, customer interaction, field experience, and leadership development, this is an opportunity to build valuable skills while helping create the connected buildings of tomorrow.

This role provides extensive exposure to both technology and the skilled trades, creating a long-term career path that remains highly valuable in an increasingly automated world.

Learn. Build. Lead. Grow. With Synergy Fiber.