Site Manager at URBAN LEAGUE OF ROCHESTER ECONOMIC DEVELOPMENT – Rochester, New York

The full-time Site Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, and resident satisfaction.

• Collect 100% of the rent every month, and manage delinquencies as necessary.
• Maintain and increase occupancy.
• Maintain and process application waiting lists.
• Resident selection and certification to ensure all required paperwork, financial and program eligibility is completed accurately and timely.
• Pass INSPIRE and MOR inspections, as well as maintaining required housing and company qualify standards.
• Conducts initial lease process with certification and annual recertification for affordable housing compliance (HUD and Tax Credit).
• Ensures all affordable housing regulations, HUD, Section 8, and Tax Credit are adhered to at all times.
• Handle tenant complaints and emergencies promptly.
• Provide excellent customer service with professionalism and ethical considerations.
• Ensure work orders are created and processed promptly.
• Conduct anneal unit inspections on an as needed basis.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• May fill in for other staff.
• Complies with anti-discrimination laws regarding housing , renting and advertising.
• Performs other duties as assigned.

Location: On-site

Education & Experience

• High school diploma or GED; associate or bachelor's degree preferred.
• Minimum 3 years of related experience and/or training in the property management field.
• Valid Class D driver's license, required.

Knowledge, Skills & Abilities

• Excellent time management and communication skills are necessary.
• Ability to write simple correspondence, understand work orders and fill out completed spreadsheets.
• Effectively present information in one-on-one and small group situations to customers, vendors, and other employees.
• Ability to speak Spanish is highly preferred but not required.
• Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed instructions.
• Ability to problem solve issues that may arise in the day to day operations.
• Ability to delegate tasks to specialized vendors and deliver quality workmanship in an efficient timeframe.
• Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry.
• Employee should be trained in the use of a tablet or similar device for daily tasks

Physical Demands & Work Environment

While performing the duties of the job, the employee is:

• Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
• Frequently required to reach with hands and arms.
• Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
• Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.
• May be exposed to moving mechanical parts, fumes or airborne particles,, and outside weather conditions.
• May be exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration.
• The noise level in the work environment is usually loud.

The company is an Equal Opportunity Employer, drug free workplace and complies with ADA regulations as applicable.