TECHNICAL SUPPORT SPECIALIST in Baltimore, Maryland at LifeBridge Health

Who We Are:

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to “improve the health of people in the communities we serve.” Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

JOB SUMMARY:

Responsible for providing technical support to LifeBridge Health's end-user community on hardware, software, and network related problems, questions and use. Acquires and maintain knowledge of emerging desktop technologies and software applications. Provides outstanding technical and customer service to end users. Utilizes personal and leadership skills to act as a strong team member and promote organizational success. Identifies personal and leadership skills to act as a strong team member and promote organizational success. Identifies user hardware and/or software problems and resolves them either directly or indirectly through coordination with other IS personnel. Supports the setup

REQUIREMENTS:

Formal working knowledge; equivalent to an Associate's degree (2 years college); requires knowledge of a specialized field. 3-5 years of experience. A+ Certification. Net+ Certification. Valid MD Driver's license required.