Fairfield Inn & Suites Cheyenne Southwest Downtown Area - Front Desk Agent in Cheyenne, Wyoming at Aimbridge Hospitality
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Job Description
Join Our Team as a Front Desk Agent!
The Front Desk Agent is the ultimate guest experience gurumastering the art of warm welcomes, smooth check-ins, and friendly farewells. Youre the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEY SKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether its a quick question or a big request, youre all about making their stay unforgettable.
- Communication Champ: You know how to get the message acrossclearly, confidently, and with a smile. Whether its chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick-Thinking Problem Solver: When challenges pop up, youre already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.
EDUCATION & EXPERIENCE
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
A new addition to the Wyoming landscape, Fairfield Inn & Suites Cheyenne Southwest/Downtown Area reflects the past while providing amenities of the future. The perfect place to stay during a long business trip or fun-filled weekend getaway, our hotel provides easy access to popular destinations such as Francis E. Warren Air Force Base, Terry Bison Ranch and the Wyoming State Capitol Building. Before meeting with colleagues or potential clients, business travelers can have a productive afternoon taking care of work responsibilities with the help of their room's free Wi-Fi and ergonomic workstations. Guests can wake up early and stay alert with the help of the Keurig coffee maker in every room. We offer a delicious free breakfast buffet in our lobby each weekday morning.
Application deadline for Colorado positions: