Subject Matter Expert (SME) – Mechanical, Electrical, Plumbing (MEP) at T5 Data Centers – Kings Mountain, North Carolina

The Subject Matter Expert (SME) Mechanical, Electrical, Plumbing (MEP) is the main point of contact for electrical operations and is responsible for all aspects of data center operations related to procedure-based MEP maintenance, troubleshooting, repair, training, and project oversight. The candidate will need to be experienced in Low, Medium, and High Voltage power distribution, electrical protection & controls systems, UPS & battery systems, electrical testing, applicable electrical codes & standards, critical cooling systems, HVAC systems, refrigerant based systems, and testing. Including, codes and standards and a basic understanding of plumbing systems.

Technical Supervision of the operation, maintenance and repair of all Electrical, Mechanical, & Plumbing critical environment systems while maintaining 100% uptime to all related critical systems

Working with the onsite vendors to ensure the ongoing operation, maintenance and repair of the MEP, the installation of updates, and the functionality of all MEP alarms and notifications

Development of detailed emergency, maintenance, and drill procedures (in conjunction with the Engineering team)

Adherence to all quality, health & safety, and environmental policies within the Data Center domain

Follow up and close out on all MEP issues raised by the Engineering Team through daily shift reports and CMMS open WOs

Maintain all MEP equipment at optimal operational level

Develop and keep up to date all site MEP procedures including EOPs, SOPs, MOPs and Drills; all documentation should be consistent with current T5 & client standards

Supervision of MEP related drill and scenario training aids

Generation of periodic technical reports detailing the activities and issues relevant to the Data Center domain

Provide site specific MEP training to the Operations Team

Assist in the development and training of technicians with MEP related issues

Liaise closely with the Ops team with regard to day to day issues & improvements/solutions to the operation of the Electrical/Mechanical plants

Report health and safety breaches through the site process

Ensure the professional image of T5 and the client is presented to staff and visitors at all times

Develop a good working relationship with all members of the client and supplier staff and representatives

Communicate any lessons learnt from project implementations and highlight them to the site team to ensure measures are put in place to avoid these for future deployments

Ensure the provision of a safe and healthy working environment

This role also includes assisting the operations team if required to provide additional support within Critical Environment operations

Adhere to all relevant U.S. safety laws

Complete other such duties consistent with your role as you may be assigned by T5 Ops management

Bachelors Degree (B.A. or B.S.) or equivalent experience, required

5-7+ years experience in mission critical environments with a heavy emphasis on mechanical systems and operations

Strong verbal and written communication skills required for working effectively with CFM, team members, vendors and customers on daily data center management

Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)

Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve

Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts to succeed, and recognizing teammates accomplishments

Able to function effectively and maintain focus in high-pressure situations

Has a can-do customer service attitude who is conscientious and takes personal pride in their work

Has high degree of attention to detail and completes tasks on time

Able to follow instructions, respond to management direction, and volunteer readily when asked

Able to handle changing needs and priorities accurately and professionally

Able to read and understand electrical and mechanical manuals, drawings, and sketches

Able to work proficiently and safely with hand tools and power tools

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These physical tasks may be required on an emergency basis, meaning performed by the CFT alone, without notice, and on an immediate basis to meet urgent facility operations requirements and standards at a site where frequently no other personnel are available.

Ability to stand, walk, sit, climb, and balance

Ability to stoop, kneel, crouch and crawl using both arms and legs

Ability to reach, grasp, push, pull, handle, feel, and type with both hands and arms

Ability to smell, talk and hear

Ability to see at close and distance ranges and the ability to see and correctly distinguish color

Ability to lift equipment in small spaces without mechanical assistance, weighing up to 100 pounds

Ability to work inside and outside