Business Developer at Lion Group Services, LLC – Willow Spring, North Carolina

Job Title: Business Developer
Department: Sales/Business Development
Reports To: Brian Holden

Job Summary:
The Business Developer will be a key player in driving growth and ensuring the long-term success of our business by identifying new opportunities, managing client relationships, and executing projects efficiently. This role requires a balance of technical skills (proposal creation, contract management, sales forecasting) and soft skills (communication, leadership, teamwork). A strong candidate will be proactive, goal-oriented, and capable of navigating a dynamic work environment while promoting our core values.

Key Responsibilities:

Sales & Lead Generation:
-Cold call and follow up with leads to generate new maintenance contracts and sales opportunities.
-Develop and deliver accurate, compelling proposals in collaboration with the sales and production teams.
-Meet with clients to gather necessary information, set expectations, and prepare for proposals.
-Coordinate with subcontractors, including turf specialists, for accurate quotes and scheduling.
-Lead sales forecasting, ensuring clear reporting of monthly and year-to-date sales numbers.
-Participate in client events and trade shows to build networks and enhance business opportunities.

Client Relations & Contract Management:
-Oversee the onboarding of new clients, ensuring all necessary documents are completed and that the client’s needs are met.
-Serve as the primary CRM for new clients for the first 90 days and ensure smooth transitions to long-term CRM team members.
-Attend site meetings, meet clients on-site to confirm plans, measure areas, and ensure all project requirements are clear.
-Provide constructive feedback and resolve conflicts constructively, maintaining positive relationships with clients and internal teams.
-Communicate effectively with the production team to ensure all necessary details are shared and site conditions are understood.
-Prepare maps, proposals, and addendums for contract presentations and manage production folders for sold jobs.

Team Collaboration & Leadership:
-Lead by example by fostering a culture of collaboration, integrity, and innovation.
-Listen actively to team members and clients, responding appropriately to feedback and needs.
-Work effectively with internal teams, providing guidance and support as needed.
Contribute to team objectives, driving results and promoting growth through shared efforts.
-Assign tasks based on team members' strengths and support them in achieving their best performance.
-Encourage and inspire colleagues and clients, fostering a positive, collaborative environment.

Administrative & Reporting:
-Maintain accurate records of house counts, dog station counts, and client renewals to ensure timely billing and renewals.
-Update CRM systems (Asset, Dyno, Google Sheets) to track proposals, leads, and ongoing projects.
-Report monthly and YTD sales numbers to the Director of Sales by the end of each month.
-Ensure that billing processes are coordinated and that all necessary documentation is completed for AR.
-Utilize tools like Google Docs and Google Sheets for managing proposals, project timelines, and client communications.

Soft Skills & Core Values:
-Leadership: Lead by example to ensure the team understands and embraces the company's core values of innovation, communication, noble character, and selflessness.
-Outstanding Communication: Use clear, open, and honest communication with both clients and team members.
-Problem Solving: Identify issues, generate solutions, and adapt to changing circumstances easily.
-Teamwork: Actively contribute to team objectives, resolve conflicts, and support others in achieving success.
-Resilience: Maintain a positive attitude in challenging situations and continue to drive results despite setbacks.

Continuous Learning & Professional Growth:
-Regularly attend networking groups and professional development events to stay up-to-date on industry trends and expand your professional network.
-Develop a deep understanding of company margins, pricing, and labor rates to provide competitive, accurate proposals.
-Learn and use internal software tools (Asset, Dyno, Property Intel) and stay updated on new tools that improve business processes.

Qualifications:
-Bachelor's degree in Business, Marketing, Sales, Landscape Architecture, or a related field.
-Proven experience in business development, sales, landscaping, or a similar role, ideally in landscape or facilities management.
-Excellent communication and interpersonal skills, with the ability to listen, understand, and respond effectively.
-Ability to manage multiple projects and deadlines in a fast-paced environment.
Strong problem-solving skills and the ability to adapt to change.
-Proficiency with CRM tools and Google Applications (Sheets, Slides, Docs).
-Familiarity with tools like Dyno, Asset Estimating Software, and Property Intel is a plus.
-A commitment to fostering positive team dynamics and leading with core values such as innovation, noble character, and selflessness.

Benefits:
-Competitive salary, attractive incentive and commission benefits package.
-Opportunities for professional growth and development.
-Health, Dental, and Vision coverage.
-Accident, Whole Life, Disability, and Critical Illness insurance.
-401K with employer match.
-Paid Time Off and Paid Holidays.
-Term Life insurance paid by the company.
-Company Vehicle provided

This job description is intended to provide a general overview of the position and is not an exhaustive list of responsibilities and requirements. Management reserves the right to modify duties as necessary.

The main office is located in Fuquay-Varina, North Carolina
Lion Group Services, LLC. participates in E-Verify.