Program Coordinator, Capacity Building at Louisiana Public Health Institute – New Orleans, Louisiana

PROGRAM COORDINATOR

Why is this a great job? (From the hiring manager) “LPHI’s Coordinators are foundational members of project teams, contributing to the forward movement, expansion, and overall success of LPHI’s programs and initiatives. The Coordinator will have the opportunity to support multiple programs across the organization, gaining valuable insight and experience in multiple topic areas including Public Health Training & Technical Assistance, Sexual and Reproductive Health, Maternal & Family Health, Data & Research, and more. LPHI is committed to an organizational culture that embraces innovation and creativity, incorporates equity into practices, and prioritizes the success and growth of all its employees.”

ABOUT US
The Louisiana Public Health Institute (LPHI) is a statewide, non-profit organization that has been promoting the health and well-being of Louisianians since 1997. Our 65+ employees work alongside 500+ partner organizations at the local, state, and national levels to leverage our broad expertise in public health to achieve our mission of ensuring that everyone has fair and just opportunities to be healthy and well.

Our strategic plan priority areas include Health Equity, Partnerships and Collaboration, A Healthier Louisiana, and A Thriving Organization. To learn more, visit www.lphi.org.

POSITION DETAILS

Job Title: Program Coordinator
Salary: $47,000 - $53,000 (Paraprofessional 2)

• Salary is based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related reasons

Work Schedule: 40-hour work week

• LPHI offers traditional (M-F, 8 am-5 pm), flexible (for example, M-F 10 am-7pm), and compressed work schedules (for example, M-Th 8 am-7 pm). Schedule details finalized between employee and manager.

Location: This is a Louisiana-based, hybrid position with occasional (<10%) travel required

• LPHI maintains an office in New Orleans if the employee prefers to be fulltime in-office
• Employee must reside in Louisiana during the time of employment

Team: Capacity Building

Reports To: Program Manager, Family Health

Supervises: none

Benefits:

• LPHI contributes 7% of pre-tax salary to the employees’ 401k per pay period regardless of employee contribution, after six continuous months of employment
• 100% paid premiums for employee health (Core plan), dental, short-term disability, long-term disability and term life insurance beginning on the first day of the month, on or following one month of full-time employment
• 100% paid Employee Assistance Program
• 100% paid parking at 601 Tchoupitoulas Parking Garage
• Traditional, flexible, or compressed work schedules
• Resources committed to professional development
• Holidays, Vacation and Sick Days:
• 15+ paid holidays per year that includes Thanksgiving Break and Winter Break
• 10 vacation days accrued per year, years 0-2
• 15 vacation days accrued per year, years 3-5
• 20 vacation days accrued per year, year 6+
• 3 personal days
• 1 floating holiday (employee’s choice)
• 12 sick days

ABOUT THE POSITION

A successful Coordinator will thrive in a team environment, can proactively anticipate and manage tasks and challenges, be a self-starter with strong abilities to manage multiple responsibilities and prioritize appropriately. Day-to-day responsibilities may include managing schedules and meetings, taking meeting minutes, identifying and prioritizing items for attention, documentation management, and coordinating training and technical assistance.

Primary Duties and Responsibilities

Administration

• Provide support for internal and external meetings, including scheduling, minutes, and follow up.
• Ensure preparedness and follow-through for meetings e.g., obtain and/or develop meeting purpose, objectives, and agendas, list meeting attendees and roles, schedule prep meetings as need, take notes with action items/next steps including responsible party, and schedule post-meeting debriefs and follow-up to track organization action items, as requested.
• Exercise good judgment with respect to priorities and effective use of the team’s time.
• Assist manager with timely processing of invoices and other reimbursements.
• Assist with preparation, proofreading, and editing of outgoing communications.
• Maintain files of relevant organizational and programmatic documents. Update documents, as necessary.
• Develops a deep understanding of the programmatic areas and partners to support administrative improvements.
• Promote continuous improvement by developing efficiencies and implementing enhanced processes.
• Engage in professional development activities to improve job-related skills and knowledge.

Project Implementation

• Coordinate and facilitate meetings, trainings, technical assistance offerings, and events in alignment with LPHI expertise using virtual, in-person, or hybrid platforms.
• Support communication and coordination with subject matter experts, funders, consultants, project participants, and staff across LPHI departments by sharing project updates, scheduling check-ins, and ensuring partners receive timely information on project activities, next steps, and expectations.
• Conduct coordination activities and support for projects, including:
• Updating project plans, and other project tools
• Developing communications materials, including e-mails to partners, website updates, promotional products, and more.
• Anticipate project support needs, potential roadblocks, and proactively collaborate with team members to ensure tasks are completed.
• Support documentation management efforts by creating document library and file layout. Ensure version control of project and team documents.
• Communicate and coordinate across internal teams to gain an understanding of internal assets, to broaden perspective, and to continue to grow and learn at LPHI.
• Participate in organization, department, and project level trainings and meetings.

Business Development

• Work with manager to research funding opportunities.
• Coordinate with Business Development and Operations team for support.
• Participate in internal workgroups and committees to foster cross collaboration and learning.

ABOUT YOU

Position Requirements

• Bachelor’s degree in public health, social sciences, OR equivalent combination of education and experience required.
• 1 – 3 years of relevant professional experience in customer service, administrative support, and/or project coordination.
• Strong interpersonal and relationship-building skills with experience working with individuals and groups of diverse backgrounds.
• Ability to think proactively, be a self-starter, and function both independently and as a team.

Skills, Knowledge, and Abilities

• Strong organizational skills required.
• Ability to collaborate effectively and build strong, positive relationships with colleagues and partners, both internal and external to LPHI.
• Ability to think proactively and function independently and must be able to work well in a team.
• Ability to maintain a highly detail-oriented approach while maintaining an appreciation of the long-term goals and objectives of the project.
• Proven and excellent written and oral communication skills.
• Ability to utilize virtual meeting platforms, including but not limited to Microsoft Teams and Zoom to participate and coordinate meetings and activities in a virtual environment.
• Exceptional emotional intelligence, including interpersonal skills and experience working with individuals and groups from diverse backgrounds.
• Demonstrated ability to contribute to multiple complex projects simultaneously.
• Demonstrated learning orientation; ability to learn new subject areas quickly.
• Ability to champion and manage change.
• Demonstrated ability to deliver with excellent quality and impact.
• Commitment to public health and achieving health equity.
• Ability to apply systems thinking and act strategically.
• Ability to model and inspire authentic leadership.
• Editing and revision skills are a plus.

Your Impact at LPHI
The work you do at LPHI supports the organization’s ability to operate effectively and serve its mission. Your role contributes to how work gets done across teams—helping ensure efforts are organized, responsive, and aligned to organizational priorities that improve and advance health equity.

We value collaboration, respect for lived experience, and continuous learning, and we strive to create an environment where every team member can contribute fully to advancing Health Equity, strengthening Partnerships and Collaboration, building a Healthier Louisiana, and supporting a Thriving Organization.

How We Work

Work Environment & Physical Considerations:

We operate in a flexible work environment that includes both hybrid and fully remote roles, depending on position responsibilities and organizational needs. Our approach emphasizes trust, accountability, collaboration, and clear outcomes.

In all roles, employees can expect:

• Clear goals, priorities, and performance expectations
• Regular communication with supervisors and colleagues to support alignment and progress
• Thoughtful use of technology to enable effective collaboration and productivity
• Shared responsibility for maintaining a consistent organizational voice and upholding our values

Some positions require a hybrid schedule, with periodic onsite presence to support collaboration, relationship-building, and key meetings. Other positions are designated as fully remote. Work arrangements are determined by role requirements and may evolve over time based on operational needs.

Americans with Disabilities Act (ADA) Statement: Louisiana Public Health Institute is committed to accessibility and inclusion by providing reasonable accommodations and, when appropriate, flexible work arrangements, for qualified individuals with disabilities to support the job application process and performance of essential job functions consistent with applicable laws and organizational requirements. If you need assistance or an accommodation due to a disability, you may contact us at HumanResources@lphi.org.

Equal Employment Opportunity (EEO) Statement: Louisiana Public Health Institute is an Equal Opportunity Employer. We do not unlawfully discriminate on the basis of actual or perceived race (including hair texture and natural hair styles), color, religion, religious creed (including religious dress and religious grooming practices), sex (including pregnancy, perceived pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity (including transgender identity, status and transitioning), gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information (including genetic information), family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. All qualified applicants will receive consideration for employment without regard to any of these factors.

*As with all positions at LPHI, this position is funded through grant and/or contract funding, which is renewed under the provisions of the grantor of the contract. Positions are contingent upon the continuation of grant/contract funding.