Learning Technology Specialist at Foxconn-PCE Technology – Houston, Texas
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About This Position
Foxconn E BG Job Description
Job Title: Learning Technology Specialist
FSLA Status: (Exempt or Non-exempt): Exempt
Location (City, State): Houston, Texas
Reports To: US Region / Learning & Development Manager
Direct Reports (Yes, No): No
Company Overview:
Established in Taiwan in 1974, Hon Hai Technology Group, commonly known as Foxconn, is the world’s largest electronics manufacturer and leading provider of technological solutions with a network of over 200 campuses across 24 countries. In the US, Foxconn employs 6,500 across 40 different sites with manufacturing operations in Virginia, Wisconsin, Ohio, Indiana, Texas and California. As of 2023, Foxconn ranks 32nd among the Fortune Global 500 and reported a revenue of approximately USD $213 billion in 2024.
The company’s diverse product offerings span four major segments: smart consumer electronics, cloud and networking solutions, computing and various other components. Foxconn makes 40% of the consumer electronics that we find in our everyday lives. In recent years, Hon Hai has adopted the 3+3 strategy, focusing on three emerging industries - electric vehicles, digital health solutions, and robotics - while leveraging three key technologies: next-generation communications, artificial intelligence (AI), and semiconductors. Together these initiatives position the company as a leader for innovation in the 21st century.
Hon Hai Technology Group is deeply committed to championing environmental sustainability within its manufacturing processes. By integrating sustainability into its operations framework, the company strives to serve as a best-practice model for global enterprises, enhancing corporate responsibility while meeting the growing demand for environmentally conscious production methods.
Job Summary:
The Learning Technology Specialist plays a critical role in supporting Foxconn's talent pipeline by ensuring our learning system(s) enables teammate growth, engagement, and performance. This role serves as the primary administrator across the US Region for the Cornerstone Learning Management System (U LEARN) and works in close partnership with Cornerstone functionality to support development, performance, and career growth across the organization.
The individual in this role brings strong Cornerstone Learning administration and reporting expertise, along with the ability to collaborate closely across
organization to ensure learning, development, and talent processes are connected and effective. This role blends system administration, content
management, and knowledge management to deliver scalable, high quality learning experiences. The role also provides training, guidance, and system
support to stakeholders, while partnering cross functionally to continuously improve learning technology, integrations, and processes.
Duties and Responsibilities:
Learning Management System (LMS) Administration
- Act as primary owner & administrator of the Cornerstone LMS, including user management, course uploads, and system configuration
- Monitor system performance and troubleshoot issues to ensure minimal downtime
- Designs, develops, and edits online courseware using authoring software (Articulate, Captivate, and SCORM)
- Introduces different elements (text, audio, video, graphics, and animation) into new & current learning and training programs
- Regularly update and maintain the LMS to ensure it is running the latest versions and patches
- Plan, prioritize, and implement new LMS functionalities and enhancements
- Manage learning content, including course uploads, blended learning programs, and curriculum development
- Create, implement, and improve utilization of Cornerstone to support orientation and ongoing learning
- Consult with stakeholders to design learning solutions, playlists, and workflows aligned with business needs.
- Provide other LMS administrators and learners support troubleshooting system-related inquiries
- Ensure accuracy and integrity of courses and data; audit and maintain a clean, organized course catalog
- Partner with LMS vendors to stay current on releases, updates, integrations, and external content solutions
- Maintain and expand third-party integrations
- Collaborate with internal and vendor partners to identify, test, and implement AI tools that enhance learning workflows and user experience
Data & Insights
- Create and maintain reports to monitor catalog activity, course usage, and user data
- Measures effectiveness of training & learning solutions; makes recommendation based on the findings
- Develop and maintain dashboards and analytics that track training metrics, KPIs, and learner feedback
- Analyze survey data, learning trends, and system insights to inform strategy and stakeholder decision-making
- Establish workflows and governance for LMS administrative processes
- Use LMS reporting and analytics to generate actionable insights and recommendations
- Partner with stakeholders to track course compliance and provide regular updates
Collaboration and Liaison
- Serves as contributing member on project/work teams and facilitates training/learning courses as needed
- Deliver complex analyses of Cornerstone data
- Identify key trends and contribute to the creation of HR insights that enable the diagnosis of business issues, enhancement of employee engagement, and/or improvement of business performance.
Additional Responsibilities
- Develop and maintain standard operating procedures (SOPs) and policies to support effective system use
- Provide process improvements and training to strengthen manager self-service capabilities (e.g., dashboards, learner records, reporting)
- Design and deliver end-user training on learning systems
- Research and recommend emerging AI tools related to learning, mentoring, or digital experience
- Other duties as assigned
Education:
Bachelor’s degree in Instructional Technology, Education, Computer Science, Business Administration or related field and 5+ years of related experience, or equivalent combination of education and experience
Experience:
- 5+ years of experience administering Cornerstone Learning required
- 5+ years of experience with LMS administration, reporting, and learning data analytics required
- 5+ years of instructional design experience with eLearning tools (e.g., Articulate 360)
- Strong analytical skills with experience using survey tools, dashboards, and reporting platforms
- Familiarity with learning technologies and third-party content integrations
- Proficiency in Microsoft 365 applications, including Copilot
- Strong program/project management skills, including organization, detail orientation, & the ability to keep multiple tasks and initiatives on track
- Deep knowledge of instructional theories, including adult learning, on-the-job learning, and knowledge management principles for both virtual and classroom environments
- Demonstrated ability to manage competing priorities and deadlines in a fast-paced environment
- Excellent analytical and problem-solving skills
- Strong communication, collaboration, and stakeholder management capabilities
- Ability to work independently with sound judgment and proactive follow-through
- Strong commitment to internal customer service and responsive support
- Curiosity and continuous learning mindset; stays current on industry trends and emerging technologies and recommends tools to enhance learning effectiveness and efficiency
- Demonstrated ability to connect learning solutions to broader talent strategies, ensuring programs build capability, support growth, improve teammate engagement & performance
Physical Demands & Working Conditions:
- Ability to sit or stand for extended periods during scheduled shifts.
- Ability to occasionally walk, bend, or reach while supporting office and facility operations.
- Ability to perform repetitive hand movements when handling office supplies, documents, or computer equipment.
- Work performed primarily in an office or facility environment with regular interaction with employees and visitors.
EEOC Statement
Foxconn is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Foxconn prohibits discrimination and harassment of any kind and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sex, sexual orientation, ethnicity or national origin, age, disability, marital status, genetics, pregnancy, or any other protected characteristic as outlined by federal law. In addition to federal law requirements, Foxconn complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
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Job Location
Job Location
This job is located in the Houston, Texas, 77070, United States region.