Automotive Luxury Sales Consultants - Genesis of Cary in Cary, North Carolina at Hol-Dav Inc
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Job Description
Genesis of Cary is always looking to expand our team of Experienced Luxury Sales Consultants. We seek professional, goal-oriented, talented individuals who possess a strong work ethic, desire to succeed, and ambitions for career advancement.
Genesis of Cary is a member of Johnson Automotive, one of the fastest growing automotive groups on the East Coast. Johnson Automotive has earned a reputation for outstanding customer service and first-class operations by hiring top performers who are eager to elevate our guest experiences.
Essential Responsibilities
- Welcome guests and provide a professional, personalized vehicle purchasing experience from initial contact through delivery.
- Build rapport with guests to understand their needs and recommend vehicles, products, and services that best fit their lifestyle.
- Follow the Johnson Automotive sales process to deliver a consistent, consultative, relationship-based sales experience.
- Demonstrate vehicle features, technology, safety systems, and ownership benefits before and after the sale to ensure guest confidence and satisfaction.
- Research available inventory, vehicle specifications, incentives, financing options, and accessories to provide accurate and timely information.
- Prepare and complete all required sales documentation accurately and promptly for Finance processing.
- Maintain expert knowledge of current Genesis models, product updates, and available accessories, effectively communicating their value to guests.
- Build lasting guest relationships through exceptional follow-up, proactive communication, and a commitment to delivering an outstanding ownership experience.
- Maintain a high level of guest satisfaction while working toward individual, team, and dealership performance goals.
- Accurately document all guest interactions, sales activities, and follow-up within the dealership CRM.
Qualifications
- Previous automotive sales experience required; luxury automotive sales experience preferred.
- Demonstrated ability to provide exceptional guest service and build long-term client relationships.
- Professional appearance with excellent interpersonal, written, and verbal communication skills.
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities in a fast-paced environment.
- Self-motivated, goal-oriented, and able to work both independently and collaboratively within a team environment.
- Proficient with dealership technology, CRM systems, and digital communication tools, or able to quickly learn new systems.
- Valid driver's license with an acceptable driving record.
- Flexible schedule, including evenings, weekends, and holidays, as business needs require.
Johnson Automotive E-Verify’s and is an Equal Opportunity Employer.
Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.
Benefits to look forward to:
- Medical (3 choices), Dental (2 choices), Vision Insurance
- Employer-Paid Wellness Programs
- Employer-Paid and Voluntary Life Insurance
- Voluntary Short-Term and Long-Term Disability
- Voluntary Accident, Critical Illness and Hospital Insurance
- Healthcare HSA & FSA and Dependent Care FSA
- Employee Assistance Program (EAP)
- Pet Insurance, WillPrep Services, Travel Aid
- Paid Holidays
- Paid Time Off
- 401(k) with Match
- Referral Program
- Employee Discounts