Food Service - Catering Associate at TidalHealth – Salisbury, Maryland
About This Position
Why work at TidalHealth?
Looking for a rewarding place to work? Choose TidalHealth, which now includes three hospitals – TidalHealth Peninsula Regional in Salisbury, Maryland; TidalHealth Nanticoke in Seaford, Delaware; and Atlantic General Hospital in Berlin, Maryland. All three hospitals are “A” rated by Leapfrog Hospital Safety Guide, and the facilities have received numerous other honors.
Located on the beautiful Delmarva Peninsula, close to the beach, becoming part of Team TidalHealth also offers an ideal opportunity for work-life balance. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.
Catering Associate Position Summary
Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, tray delivery and pick up, special requests and needs, in-between meal food delivery. Communicates and addresses patient food issues/concerns and needs to Food & Nutrition Services. Interacts with Nursing in regard to patient nutrition needs or requirements as well as unit food service needs. Assists the dietitian with monitoring the duration of diet orders (i.e., NPO, and clear liquid diets). Records food intake for patients on nutrient intake analysis (calorie counts). Reacts accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets. Must know and understand dietary restrictions on special, modified diets to ensure optimal food preferences are met within the guidelines of diet order limitations. Responsible for quality service reflected in internal or external patient satisfaction survey results on assigned units.
Catering Associate Position Requirements
Education
- High School Graduate preferred.
- Demonstrated hospitality skills required.
- Strong verbal communication, reading and writing abilities are required.
- Be able to interact with patients and staff congenially.
- Must have the ability to read, write and speak English (additional languages are positive attributes), follow written and verbal instructions and complete simple computational tasks.
- Keyboard/computer ability required.
Experience
- Experience in a health care environment is desirable, but not required.
- Two years' food service with customer service experience required.
Catering Associate Work Schedule
- 7 ½ or 5-hour shifts. Varying days scheduled. Rotate weekends.
- Expected to work overtime occasionally.
- Must be reachable by phone.
Catering Associate Benefits
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At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non-12-hour shift schedules and part-time team members working at least 30 hours or more on weekends only are eligible for benefits.
Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.