Senior HVAC Technician at Encon Heating & AC – Stratford, Connecticut

Benefits

• Sign-On Bonus on qualified experience over 10 years, Discretionary Quarterly bonuses & recruiting incentives
• Paid travel
• Company van + gas card for eligible techs
• Paid training and career advancement
• Medical, Dental, Vision + 401K match
• Opportunity within a growing organization to grow your career

Position Summary
The Senior HVAC Technician is responsible for performing expert-level service, maintenance, installation, and diagnostics on complex commercial HVAC systems. This role acts as a technical leader in the field, supports large-scale commercial projects, and mentors less experienced technicians. The Senior Technician ensures all work meets safety, quality, and compliance standards while providing exceptional customer service to commercial clients.

Key Responsibilities

• Diagnose, repair, and maintain complex commercial HVAC systems including RTUs, VAV systems, heat pumps, VRF/VRV systems, boilers, chillers, cooling towers, air handlers, and ventilation systems.
  
• Lead advanced troubleshooting, root-cause analysis, and major component replacements.
  
• Perform commercial system installations, start-ups, commissioning, and retrofits according to manufacturer specifications and project requirements.
  
• Conduct detailed preventive maintenance and provide recommendations for system improvements, energy efficiency, and lifecycle upgrades.
  
• Ensure all work adheres to company standards, project specifications, OSHA safety regulations, and local building codes.
  
• Provide coaching, technical guidance, and on-the-job training to junior and mid-level technicians.
  
• Work closely with dispatch, project managers, and estimators to support scheduling, work planning, and customer communication.
  
• Build strong client relationships and communicate findings, options, and recommendations clearly and professionally.
  
• Complete accurate documentation of service reports, time entries, parts usage, and job progress.
  
• Maintain company tools, equipment, and service vehicle in safe operating condition.
  

Qualifications

• 10+ years of HVAC service and/or installation experience required.
  
• Strong proficiency with commercial systems including chillers, boilers, VRF/VRV, and complex control systems.
  
• EPA Universal Certification required.
  
• Technical school, trade certification, or completed HVAC apprenticeship highly preferred.
  
• Ability to read and interpret commercial blueprints, plans, and control schematics.
  
• Exceptional diagnostic skills and proven ability to resolve complex system issues independently.
  
• Strong leadership, communication, and customer-service abilities.

Eligibility Requirements

• This position requires a valid driver’s license.
• Employment/education will be verified.
• Applicants must be currently authorized to work in the United States on a full-time basis.
• Encon is a drug free workplace and requires post-offer pre-employment drug testing.

Physical Requirements

• Able to work in a variety of extreme weather, hot and cold conditions.
• Able to work safely in confined spaces such as attics, basements, closets, and crawl spaces.
• Able to work safely at elevated heights such as rooftops, ceilings, and ladders.
• Able to bend, crawl, stoop, stretch, and reach.
• Able to walk on uneven surfaces.
• Able to work off a ladder, sometimes at heights.
• Able to safely lift 50 pounds.

Encon Heating & AC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Encon Heating & AC does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

CT LIC # HTG-0386317-S1

Putnam NY LIC# 31097

Westchester NY LIC # WC-33774-H21

MEC # 1093

AA/EOE

#EN