Public Safety Manager at City of Wildomar – Wildomar, California

DEFINITION
The Public Safety Manager plans and administers public safety programs and contract services (e.g., Riverside County Sheriff’s Department, CalFIRE, and Animal Friends of the Valleys), including oversight and management of the City’s emergency operations and hazard mitigation plans; plans, organizes, and coordinates Citywide emergency management programs for the preparedness, response, and recovery phases for disasters and national security emergencies; in collaboration with other departments and agencies, implements programs and solutions to address homelessness; oversees Code Enforcement and animal control services; performs analytical work and prepares reports and studies; conducts emergency response training; represents the City at various meetings; and provides project support to the Police Department and Fire Department.


DISTINGUISHING CHARACTERISTICS
This classification is distinguished by its high level of responsibility, requiring strong analytical, administrative, and leadership skills to plan and direct programs that protect life and property. The Public Safety Manager exercises considerable judgment and independence in developing strategies and implementing initiatives to enhance community safety, emergency preparedness, and disaster recovery efforts.

SUPERVISION RECEIVED AND EXERCISED
Receives direction from the City Manager. Exercises direct supervision over assigned professional and administrative support personnel.
ESSENTIAL FUNCTION STATEMENTS--Essential duties and responsibilities may include, but are not limited to, the following:

QUALIFICATIONS

Knowledge of:

• Principals of municipal emergency service program planning and development, policies, operations, services, and activities.
• Functions, procedures, and practices of emergency center operations and emergency communications.
• Practices and procedures of disaster relief and recovery.
• Incident Command System.
• Public safety response and coordination.
• Advanced principles and practices of a code enforcement program including identifying violations and investigation techniques.
• State and local codes and regulations pertaining to building, substandard housing, zoning, and vehicle codes.
• Methods of office and field inspection work.
• Research methods involving discovering property ownership and zoning background.
• Complex contract administration.
• Principles and practices of supervision and training.
• Principles and practices of program development and administration.
• Effective business communications and correct English usage, including spelling, grammar, and punctuation.
• Techniques for providing a high level of customer service by effectively interacting with the public, vendors, contractors, and City staff.
• Principles and practices of leadership and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Principles and practices used in interacting with the public tactfully and the use of non-confrontational approaches.
• Methods and techniques of research, statistical analysis, and report preparation and presentation.
• Research techniques and project management techniques.
• Office procedures, methods, and equipment including computers and applicable software applications, including but not limited to Microsoft Office (Access, Excel, Outlook, PowerPoint, Publisher, and Word), Adobe applications, standard desktop publishing, and database applications.
• Pertinent federal, state, and local laws, codes, and regulations.
• Ham Radio/Other Communication Alternatives

Ability to:

• Develop, manage, plan, and organize a comprehensive emergency management program ensuring knowledge and implementation of County, State, and Federal laws, regulations, and practices pertaining to emergency management.
• Perform managerial and professional duties in support of a comprehensive public safety program.
• Provide administrative and professional leadership for the Public Safety Department.
• Understand, interpret, apply and explain federal, state, and local laws, regulations and codes pertaining to land use, building, zoning, housing, parking, and graffiti restitution, business license, abandoned vehicles, weed abatement, and vector control abatement.
• Recommend and implement department goals, objectives, and procedures.
• Plan, organize, direct, and coordinate the work of assigned staff.
• Select, supervise, train and evaluate staff.
• Understand the organization, operation and services of the City and of outside agencies as necessary to perform assigned responsibilities.
• Research and write technical documents; prepare and present clear and concise reports and other materials; communicate effectively, both orally and in writing, with the ability to make clear, persuasive presentations to diverse groups.
• Coordinate and direct emergency service programs suited to the community; solicit community and organizational support for emergency service programs.
• Develop and implement emergency planning guidelines and procedures.
• Interpret basic descriptive statistical reports.
• Develop, conduct, and facilitate training programs and meetings.
• Coordinate multiple projects and meet critical deadlines.
• Exercise sound judgment within established guidelines.
• Apply for emergency management and hazard mitigation grants.
• Follow workplace safety procedures and policies.
• Operate office equipment including computers and supporting word processing, spreadsheet, and database applications.
• Establish and maintain effective working relationships with those contacted in the course of work; serve as an integral team player, which involves flexibility, cooperation, and communication; work independently and as an effective member of a team.

Experience and Training Guidelines: Any combination of experience and training that would likely provide the required knowledge and abilities to perform the essential functions is qualifying .A typical way to obtain the knowledge and abilities would be:

Experience:
A minimum of five (5) years in a sworn or civilian public safety agency with increasingly responsible professional administrative experience coordinating and/or actively participating in emergency services, including at least three years in a supervisory capacity.

Training:
A bachelor’s degree or equivalent education (i.e., minimum completed California units = 120 semester/180 quarter) from an accredited educational institution with major coursework in emergency management, public administration, criminal justice, or a related field. Supplemental training in emergency management applications is highly desirable.

Licenses and Certifications:

• Possess and maintain Class C driver's license.
• Possession of an Emergency Manager Certification from California Office of Emergency Services (CAL OES) or International Association of Emergency Managers is desirable.
• Possession of an Intermediate and or Advanced POST Certificate from the California Commission on Peace Officers Standard of Training.
• Must have the ability to maintain a CLETS yearly certification.
• Possession of a P.C. 832 Peace Officer’s Standards and Training (POST) Certificate is required at time of appointment.
• Possession of Oleoresin Capsicum (OC) spray certification at time of appointment.
• Successful completion of Identification of Substandard Residences course by CACEO at time of appointment.

Special Requirements:
Employees in these classes may be required to work varying shifts and extended hours including evenings and weekends.

WORKING CONDITIONS
The work environment characteristics and physical/mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Environmental Conditions: Work is normally performed in a temperature-controlled office environment subject to typical office noise; however, some outdoor field work may be necessary. Attendance at evening meetings and weekend trainings may be required. Must be able to be contacted 24 hours a day by Police Department, Fire Department, and/or the City Manager’s Office for emergency requests. The physical and sensory abilities to: sit and work at a computer for extended periods of time; mobility to work at various work sites; visually detect characters and colors on computer monitor; motor skills necessary to operate tools to install and repair equipment, communicate verbally over a telephone. Essential and marginal functions may require maintaining physical condition necessary for moderate lifting, bending, stooping, and kneeling; may require standing for prolonged period.

Physical Demands: Must possess mobility to work in a standard office setting including use of standard office equipment, including a computer; and to operate a motor vehicle to visit various City sites. Color vision is required to read printed materials and a computer screen. Hearing and speech is required to communicate in person and over the telephone. Touch is required in order to handle documents and use a computer. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Must be able to sit for prolonged periods of time. Positions in this classification regularly bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. This position is also expected to perform some inspections of work in the field that may require greater noise exposure from traffic, and walking on uneven ground, working around machinery, fumes, dirt and gas, and in varying temperatures.

Mental Demands: While performing the duties of this class, an employee uses written and oral communication skills; reads and interprets data, information, and documents; analyzes and solves problems; uses math, and mathematical reasoning; observes and interprets people, and situations; learns and applies new information and skills; performs highly detailed work; deals with changing deadlines, constant interruptions, and multiple concurrent tasks; and interacts with others encountered in the course of work.