Surgery Nursing Supervisor at Med Center Health – Bowling Green, Kentucky

Provides supervisory leadership and clinical expertise to the Surgery department. Assesses, plans, implements and evaluates the delivery of nursing care. Provides direction and leadership to ensure delivery of high quality patient outcomes. Serves as a representative of the department and liaison to Medical Staff, and other department leaders and members of the healthcare team. Responsible for promoting a work environment that is conducive to quality patient care and staff engagement, development, and retention. Makes decisions within the framework of the organization philosophies, policies, and procedures.

• Two years of Surgical Services experience required.
• Previous supervisory experience preferred.

• Completion of a Nursing program required.
• Bachelor's degree preferred.

• Kentucky RN license (OR) RN license in a State recognized by the Kentucky Nurse Licensure Compact Act required effective June 1, 2007.

• Oversees and provides direction to staff members related to completion of work, work schedules, and work assignments within established policies and procedures of Med Center Health.
• Provides leadership in problem identification and resolution, and coordinates resolutions in collaboration with department leader.

• Assists with hiring, training, development, and retention of employees who have the appropriate level of job knowledge, skill and overall fit to the department and to the organization.
• Communicates job performance expectations and provides performance feedback that facilitates development.
• Provides input in the completion of and the delivery of employee performance evaluations and actively addresses employee performance concerns through conflict-resolution.

• Actively champions employee engagement.
• Is well aware of employee morale and intervenes appropriately to maintain high levels of employee morale and engagement.
• Fosters a team atmosphere and facilitates open communications to support Med Center Health’s mission, vision and values.
• Encourages teamwork among staff; facilitates resolution of team conflicts and promotes respect between all team members and across the organization.

• Provides input in the development and management of the department budget.
• Assists department leader with analyzing costs, developing programs to assure compliance with budgetary constraints and providing justifications for budget variances.

• Utilizes a combination of knowledge, experience and situational awareness to provide safe, high quality, individualized care to patients. Monitors clinical processes and outcomes related to patient care. Develops and maintains standards of care to meet specific needs of assigned unit. Addresses clinical errors and other factors that contribute to adverse patient outcomes by coaching to performance.
• Responsible and accountable for the delivery of care, clinical practice and provision of service of assigned unit. Makes independent decisions for assigned unit following the guidelines established by Nursing Administration. Delegates in accordance with applicable legal and policy parameters. Recognizes when there is a need for further intervention and escalates appropriately.
• Applies critical thinking skills to the assessment, interpretation, and analysis of each patient’s information to design a complete, holistic plan of care in collaboration with peers and providers.
• Establishes a caregiver-patient relationship that is built on mutual trust, respect, compassion and communication to meet the unique needs of each patient and family.score: N/A
• Establishes a customer service focused environment and works to address concerns or needs that may arise. Works directly with members of the healthcare team, hospital departments and nursing leadership to solve problems that may impact the facilitation of a positive patient experience. Responds timely to patients’ needs and facilitates a resolution for all 5000 calls.
• Demonstrates a commitment to lifelong learning for continued professional growth and education that reflects competence, knowledge and understanding of current nursing practice.