Accounts Receivable Specialist - STX in SAN ANTONIO, Texas at NEXT Oncology

Position Description: The AR Specialist is responsible for following up on balances owed, responding to inquiries from sponsors and CROs regarding amounts invoiced and balance inquires.

• High School Diploma required.
• Great Plains experience preferred.
• Clinical Research experience preferred.
• Follow Up and Collection experience preferred.

• Maintain AR inboxes daily to ensure all communication is routed to the appropriate department.
• Respond to customer inquiries regarding balances and invoices in a timely manner.
• Send follow up emails to sponsors and CROs regarding past due balances.
• Work with other departments to clear up outstanding payment issues (nursing, data entry, and conventional billing).
• Assist accounting with requesting remittance advices from CROs and sponsors for deposits received.
• Review monthly with AR Manager the outstanding accounts that are outside of the metric parameters set on the aging report for sites assigned.