Unarmed Security Officer in Fort Collins, Colorado at Precision Security Team LLC

Precision Security Team is a veteran-owned and operated company proudly serving northern Colorado and surrounding areas. Since our establishment in 2018, we have experienced remarkable growth, earning the trust of local government agencies, schools, critical infrastructure sites, event organizers, and more. Based in the region stretching from Denver, CO, to Cheyenne, WY, we are committed to excellence in security services.

We take pride in hiring veterans, former law enforcement personnel, and first responders and strongly encourage individuals with such backgrounds to apply. However, we are equally committed to fostering an inclusive and diverse workplace. Precision Security Team is an equal-opportunity employer, and all candidates are evaluated based on their qualifications, without discrimination or bias.

As an Unarmed Security Officer at Precision Security Team, you will play a key role in maintaining a safe and secure environment for the public at your assigned location. Your responsibilities will include addressing security concerns and handling requests as needed to ensure the safety and satisfaction of clients and the community.

Every Security Officer at Precision Security Team is entrusted with delivering an exceptional experience for our clients while safeguarding their interests. It is essential to uphold the company's professional image at all times—whether interacting with clients, the public, or law enforcement.

As a member of our team, you are expected to embody and demonstrate Precision Security Team's core values and code of conduct in all aspects of your work.

Critical Roles of the Position:

Interacting with Clients, Patrons, Guests, Partners, Coworkers, and the Public: Serve as a professional and approachable point of contact, offering assistance and information to clients, patrons, and visitors. Build positive relationships through clear communication and friendly interactions while maintaining a strong security presence. Work collaboratively with partners and coworkers to ensure a cohesive and secure environment for all.

De-Escalation: Recognize and address potential conflicts or tense situations before they escalate, using effective communication and conflict-resolution skills. Maintain a calm demeanor under pressure, diffusing disruptive behavior in a respectful and non-confrontational manner. Document and report incidents involving de-escalation to ensure transparency and accountability.

Technology Savvy/Report Writing: Utilize security systems, surveillance equipment, and communication devices efficiently to monitor activities and ensure site safety. Maintain accurate and detailed reports on daily activities, incidents, and observations, using digital tools and software as required. Stay updated on security technology and reporting protocols to adapt to site-specific needs.

Professionalism: Uphold a high standard of professional behavior at all times, reflecting positively on the security team and organization. Adhere to uniform and appearance standards, ensuring a neat and authoritative presence. Treat all individuals with respect and dignity, regardless of the situation or context.

Secure Site to Prevent Vandalism and Theft: Conduct regular patrols and surveillance of assigned areas to deter vandalism, theft, and unauthorized access. Identify and address security vulnerabilities, ensuring that all points of entry and sensitive areas are properly secured. Respond swiftly to alarms, suspicious activities, or breaches to maintain a secure environment.

Ability to Work Alone: Perform security duties independently, demonstrating reliability and self-motivation in maintaining safety standards. Make sound decisions when faced with unexpected situations, relying on training and experience to handle challenges effectively. Remain vigilant and alert throughout shifts, even in isolated or low-traffic areas.

Respond to Emergencies: Act quickly and efficiently in response to emergencies, including medical incidents, fire alarms, and security breaches. Follow established emergency protocols to ensure the safety of individuals and property. Assist with crowd control and evacuation procedures, providing guidance and support during critical situations.

Contact Law Enforcement as Necessary: Determine when situations require the involvement of law enforcement and promptly initiate contact. Provide accurate and concise information to responding officers to facilitate a coordinated response. Maintain a cooperative relationship with law enforcement to ensure smooth collaboration during incidents.

Follow Standard Operating Procedures (SOP) at Assigned Site: Adhere to the specific Standard Operating Procedures (SOP) outlined for each site, ensuring compliance with all security policies. Stay informed about updates or changes to SOPs and implement them effectively in daily operations. Adapt to site-specific protocols while maintaining consistency in delivering high-quality security services.

Maintaining Confidentiality of All Activities Within Your Site: Safeguard sensitive information and activities observed or reported within the site. Exercise discretion in handling confidential data and interactions, protecting the privacy of clients, guests, and coworkers. Ensure that all reports and documentation adhere to confidentiality protocols and are only shared with authorized personnel.

Precision Security Team or the client can assign other duties to you as necessary at any time.

Company Core Values:

• Integrity: In all we do, at every level.
• Commitment: To our team, our clients, our community.
• Development: Professionally, personally, collectively; always improving.

Key Competencies:

• positive attitude
• time management
• situational awareness
• professional demeanor
• de-escalation and conflict management skills
• excellent communication skills
• confidence working solitary and with a team
• proficiency with smart phones and online scheduling software
• physical ability to perform work related tasks
• ability to use proper English and grammar when filling out reports and other required paperwork

Pay: This W2 position pays $19.00/hour. Employees working 30 or more hours a week are eligible for health benefits such as medical, dental, vision, life, and accident insurance. Colorado is an at-will employment state.

Hiring Process: Our hiring process begins with a thorough review of resumes to identify candidates who align well with our company's needs. If your resume stands out, you will receive a call for an initial phone screen. Following a successful phone screen, we will invite you to an in-person interview with the hiring manager and other relevant management team members. Should you advance past this stage, a job offer will be extended to you no less than 24 hours later. After the offer is accepted, we conduct a background check and proceed with online onboarding.

Assessments will be scored based on answering the question, and proper use of grammar and written communication. Please do not write "see resume" or "can be discussed during the interview" as your answer. We are looking for answers with specific examples and/or thorough, multiple sentence answers to the questions.

During the interview, we ask that you use the S.T.A.R. technique. The STAR technique is a structured method used to answer behavioral interview questions by clearly outlining a Situation, Task, Action, and Result. This approach helps candidates provide comprehensive and well-organized responses that showcase their skills and experiences effectively, and helps candidates provide answers that are coherent, concise, and impactful, making it easier for interviewers to assess their competencies and fit for the role.

We will review your application and reach out if we think you're a good match. Due to a high volume of applications, please refrain from calling to inquire about the status of your application; failure to follow this direction will reject your application, as it shows that you may not follow directions and/or read things all the way through.

Requirements:

• 18 years of age or older
• high school diploma or GED
• pass required background check
• able to work the posted hours without modification
• wear required uniform throughout the entire duration of your assigned shift

Physical Requirements:

• able to stand for up to eight hours at a time
• able to sit frequently throughout your shift
• able to pass company basic hand-to-hand course
• able to walkaround and up and down stairs frequently throughout your shift
• able to lift at least 50 pounds unassisted