Practice Manager in Birmingham, Alabama at HighFive Healthcare

We are seeking an experienced and driven Practice Manager to oversee and enhance the daily operations of our specialty practices in Birmingham, Alabama.

This is a key leadership role focused on ensuring operational efficiency, supporting financial goals, leading a collaborative and high-performing team, and strengthening referral relationships. We're looking for a dynamic individual who thrives in a fast-paced environment and is passionate about excellent patient care and team development.

Responsibilities

• Lead by example to build and maintain a supportive, high-achieving team culture.
• Champion outstanding patient experiences, strong employee engagement, and provider satisfaction.
• Manage the day-to-day operations of the practice, including scheduling, staffing, and workflow efficiency.
• Create, implement, and uphold practice policies and procedures.
• Develop staffing schedules aligned with patient volume and business needs.
• Become a subject matter expert in our practice management system (e.g., EndoVision).
• Partner with Human Resources for recruiting, onboarding, staff development, performance reviews, and other personnel needs.
• Train and coach team members in coordination with the operations team and HR support.
• Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
• Manage invoices and contribute to financial planning and budget oversight.
• Work alongside the Revenue Cycle team to help meet reimbursement targets.
• Support the credentialing process by gathering physician documentation as required.
• Represent the practice within the local community and build strong referral relationships.
• Ensure the clinic is consistently clean, organized, and professionally presented.
• Plan and facilitate regular team meetings and attend manager roundtables and trainings.
• Take on additional tasks as needed to ensure the success of the practice.

• Minimum 2 years of leadership experience in team management and cultivating a positive workplace culture.
• At least 2 years of healthcare or dental practice management experience preferred.
• Bachelor’s degree strongly preferred.
• Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
• Familiarity with practice management systems such as EndoVision is a plus.
• Strong leadership and team-building capabilities.
• Excellent interpersonal, verbal, and written communication skills.
• Highly organized with strong attention to detail.
• Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.

Benefits

• Medical, Dental, and Vision Insurance
• Life and Disability Insurance (Short- and Long-Term)
• Paid Time Off (PTO)
• 401(k) with Company Match
• A supportive and collaborative workplace culture
• Opportunities for professional growth
  

If you're a proactive leader who’s passionate about patient-centered care and operational excellence, we encourage you to apply and become part of the HighFive Healthcare team!