Senior Analyst, Talent Analytics & People Operations in New York, New York at Flow

We're looking for a People Operations Analyst to bring analytical rigor to a People team that moves fast and operates lean. You'll own the data infrastructure, systems, and reporting that drive how we understand our workforce — and you'll roll up your sleeves to execute the operational work that keeps our people programs running seamlessly.

This role is for someone who is energized by building something from a spreadsheet and equally comfortable managing the day-to-day details of the employee lifecycle. You'll be a close partner to the Director of People, and the connective tissue between data, systems, and the human moments that make Flow a place people want to work.

People Analytics & Insights

• Build and maintain dashboards and reports in Rippling and Google Sheets tracking headcount, attrition, compensation trends, and recruiting pipeline health
• Translate people data into actionable recommendations across headcount planning, compensation benchmarking, attrition forecasting, and workforce cost analysis
• Surface proactive workforce insights using AI tools, automation, and real-time data
• Partner with the Director of People on compensation strategy, including salary banding, merit cycles, and performance-related increases
• Manage the performance review cycle operationally — timelines, system setup, and summary analyses that equip managers and leadership to make informed coaching and compensation decisions

HRIS & Systems

• Own Rippling system integrity end-to-end: workflow configuration, troubleshooting, support escalations, and data accuracy across all employee lifecycle events
• Maintain Rippling as the single source of truth for people data and identify opportunities to improve automation and process efficiency

People Operations

• Own the full employee lifecycle from offer acceptance through offboarding, ensuring every touchpoint is operationally seamless and compliantly executed
• Manage immigration-related processes including visa maintenance and renewals, serving as the primary internal liaison to outside immigration counsel
• Maintain HR policy documentation and serve as a resource for employee and manager questions on policy interpretation and workplace guidelines
• Champion office culture and employee experience — organizing team events and creating touchpoints that make the Flow NYC office a place people are genuinely excited to show up to

• Bachelor's degree in Business, Economics, Statistics, HR, or a related field
• 3-5+ years of experience in a people analytics, HR operations, or generalist role with a strong data component
• Strong proficiency in spreadsheet modeling; experience with Rippling or comparable HRIS a strong plus
• Comfortable turning ambiguous data into clear narratives for non-technical stakeholders
• Experience leveraging AI tools to improve HR processes, reporting, and decision-making
• Detail-oriented and systems-minded, with the flexibility to shift between analytical work and hands-on execution
• Proactive self-starter who thrives in a fast-paced, high-growth environment
• Spanish fluency is a plus

We take care of our people so they can do their best work.

• Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
• Time Off PTO and paid holidays.
• Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
• Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.