Server, Gordon Ramsay Burger - Casino Vancouver in Coquitlam, British Columbia at Casino Vancouver

At Gordon Ramsay Burger, every plate, every interaction, and every moment is an opportunity to ignite delight. Our Servers are the storytellers of the dining room — confident, charismatic, and committed to delivering the kind of hospitality that transforms a great meal into an unforgettable experience. With world‑class flavours, bold culinary energy, and the unmistakable spirit of Chef Ramsay woven into every detail, our team brings passion, precision, and personality to the forefront.

As a Server, you guide guests through a vibrant, high‑performance service journey — anticipating needs, elevating touchpoints, and ensuring every visit feels uniquely crafted. If you thrive in fast‑paced environments, love creating memorable connections, and take pride in delivering polished, guest‑first service, you’ll feel right at home in our dining room.

Key Accountabilities

• Creates a warm, polished welcome for all guests, setting the tone for an elevated dining experience.
• Provides accurate explanations of menu items, features, and preparation methods, ensuring guests feel informed and supported.
• Takes orders with precision, confirming details such as modifications, allergens, and special requests.
• Delivers food and beverages promptly while maintaining attentive, polished service throughout the meal.
• Engages guests to understand dining needs, anticipate preferences, and elevate the overall experience.
• Supports bussers, hosts, and kitchen teams to maintain smooth service rhythm during peak periods.
• Observes guest needs and communicates concerns or requests to management promptly.
• Processes payments accurately and efficiently while maintaining professionalism and discretion.
• Completes assigned opening, closing, and side duties to support daily operations.
• Maintains a clean, organized, and guest‑ready service area at all times.
• Ensures compliance with licensing laws, health and safety standards, and all regulatory requirements.
• Communicates effectively with guests, team members, and leadership to ensure seamless service.
• Performs additional tasks as assigned or directed.

Education & Qualifications

• Minimum 1 year of restaurant serving experience.
• Must be available to work evenings, weekends, and holidays.
• Experience using POS systems
• Valid Serving It Right certification required.
• Ability to successfully obtain a Gaming Worker License.
• Excellent verbal and written communication skills with a guest‑first mindset.
• Ability to exceed internal and external guest expectations through timely, effective, service‑oriented communication.

Work Environment Considerations

This role requires standing for extended periods, working in a high‑energy, fast‑paced environment, and supporting operations during non‑traditional hours, including evenings, weekends, and holidays.

At Casino Vancouver, nestled in the heart of Coquitlam, we’re proud to be one of the region’s most exciting entertainment destinations — a place where world‑class experiences meet warm, polished hospitality. From the buzz of our gaming floor to the signature flavours of Gordon Ramsay Burger and the energy of our state‑of‑the‑art show theatre, every part of our property is designed to bring people together for unforgettable moments. Our team plays a vital role in creating those moments, delivering service that’s welcoming, professional, and rooted in genuine connection.

Joining Casino Vancouver means becoming part of a high‑performing, supportive community where your growth, your ideas, and your commitment to great service truly matter. Whether you’re helping guests feel at home, supporting fast‑paced gaming operations, or contributing behind the scenes to keep the property running smoothly, you’ll be part of a team that’s continually evolving and proud to represent one of Coquitlam’s premier entertainment venues. If you thrive in energetic environments and want to make a meaningful impact every day, we’d be excited to meet you.

Comprehensive Benefits

Eligible employees receive a competitive benefits package after completing probation and meeting the required hours threshold, including:

• Extended health and dental coverage
• Company pension plan with matching contributions
• Employee and family assistance programs
• Paid time off
• Dining discounts including at Gordon Ramsay Burger

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.