Asst Night Auditor in Bellaire, Michigan at Shanty Creek Ski and Golf Resort LLC

Shanty Creek Resorts is committed to providing our guests a unique Up North experience. Our friendly, caring staff welcomes guests with exceptional service and old-fashioned hospitality. We believe honest, long-lasting relationships with our guests, employees, neighbors, and our surrounding environment allow us to grow our business.

The Assistant Night Auditor at Cedar plays a crucial role in ensuring the smooth operation of the hotel during the night shift. This position is responsible for maintaining accurate financial records and providing exceptional customer service to guests checking in or out during late hours. The Assistant Night Auditor will reconcile daily transactions, prepare financial reports, and assist in resolving any discrepancies that may arise. Additionally, this role involves monitoring the security of the hotel premises and ensuring guest safety throughout the night. Ultimately, the Assistant Night Auditor contributes to the overall guest experience by ensuring that all financial and operational aspects are handled efficiently and effectively.

• High school diploma or equivalent.

• Previous experience in hospitality or customer service.

• Basic knowledge of accounting principles.

• Associate's degree in hospitality management or related field.

• Experience with hotel management software.

• Knowledge of local attractions and services to assist guests.

• Perform nightly audits of financial transactions and ensure accuracy in reporting.

• Assist guests with check-in and check-out processes, addressing any inquiries or concerns.

• Prepare and distribute daily financial reports to management.

• Monitor hotel security and respond to any incidents or emergencies.

• Collaborate with other departments to ensure seamless operations during the night shift.

The required skills for this position include strong attention to detail, which is essential for accurately reconciling financial transactions and preparing reports. Excellent communication skills are necessary to effectively assist guests and address their needs during the night shift. Problem-solving abilities are crucial for resolving discrepancies and handling any issues that may arise. Preferred skills, such as familiarity with hotel management software, enhance efficiency in daily operations and reporting. Overall, a combination of these skills ensures that the Assistant Night Auditor can provide a high level of service while maintaining the integrity of the hotel's financial operations.