Mortgage Servicing Specialist I in Souderton, Pennsylvania at Univest Financial Corp
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Job Description
Univest Financial Corp
Mortgage Servicing Specialist I
US-PA-Souderton
Job ID: 6998
Type: Full Time
# of Openings: 1
Category: Operations
Operations
Overview
At Univest we invest in the success of our employees and customers. We offer our employees the ability to be their authentic selves, while fostering a culture and an environment that inspires change and inclusivity. Seeking career-focused individuals, looking to bring passion and creativity to drive change. Our employees are encouraged to work collaboratively and embrace innovation to deploy needs based financial solutions in the communities we serve.
We're hiring a Mortgage Servicing Specialist I to join our Loan Operations Team in Souderton, PA.
Responsibilities
Sort, label, and file loan files in vault
Process mail and FedEx packages
Scan documents into Microsoft Office and archive them in the Jack Henry banking system
Monitor Tax Reports received from LERETA Tax Services and add new bills to spreadsheet
Disburse payments from escrow for quarterly and yearly tax bills
Disburse payments from escrow for monthly payments to PMI companies
Input new mortgage loans to the JH Banking System and verify accuracy, especially with escrow amounts
Perform quality control of mortgage and escrow documents scanned in Synergy Imagining System after loan input
Fund mortgages sold to investors via Jack Henry and maintain Excel spreadsheet for reporting purposes
Respond to telephone and email requests from internal and external customers for mortgage loan information
Respond to telephone and email requests from internal and external customers for mortgage escrow information and handle annual escrow analysis statement questions
Process the addition and removal of escrow accounts based on investor guidelines
Perform other duties as assigned
HOURS: Monday through Friday, 8 am to 5 pm
Qualifications
High School Diploma or GED equivalent
Excellent customer service, telephone skills, written and verbal communication
Understanding of mortgage loan documents and processing (including escrow)
Ability to work independently and as part of a team
Ability to prioritize, organize, and enter data accurately
Advanced PC, Word, Excel skills
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An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.