FIELD SERVICE TECHNICIAN in Northumberland, Pennsylvania at Strong Industries Inc
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Job Description
About Us
At Strong Spas, we take pride in providing top-tier products and service. When the unexpected happens, our Field Service Technicians are there to deliver expert technical support, ensuring our spas are repaired and maintained to the highest standard.
Job Summary
We are seeking a mechanically inclined and reliable Field Service Technician to join our team. In this role, you’ll be responsible for troubleshooting, maintaining, and repairing spas—working on everything from plumbing and filtration to electrical and cabinet components.
Responsibilities
- Diagnose and repair spa issues, including plumbing, electrical, filtration, and cabinet systems
- Perform scheduled service calls and occasional spa deliveries using a company vehicle
- Maintain accurate service records and documentation
- Communicate professionally with customers to explain repairs and timelines
- Travel for service calls, including occasional overnight or weekend trips
Qualifications
- Mechanical aptitude and good troubleshooting skills
- Clean driving record (required)
- Ability to work independently and manage time effectively
- Flexible schedule for travel as needed
- Experience in spa or pool repair is a plus, but not required—on-site training provided
Benefits
- 401(k) with up to 4% company match
- Medical, Dental, and Vision Insurance
- Short-Term Disability and Life Insurance
- Paid Time Off: 40 hours after 1 year; 80 hours after 2 years
- 32 hours of Flex Time after 90 days
- Weekly Bonus
- Employee Discounts on Spas
- Referral Program
- Training & Skill Development
Why Join Strong?
We’re more than just a workplace—we’re a team. At Strong, you’ll be supported, trained, and appreciated for your contributions. If you enjoy problem-solving and hands-on technical work, this is the perfect opportunity for you.