Executive Meeting Manager OEM in Itasca, Illinois at Eaglewood Resort & Spa

Change your career and join the hospitality team at Eaglewood Resort & Spa, Arbor Lodging. We're always looking for talented, driven people to enhance our team and help us deliver on our promise: exceeding our guest’s expectations. We offer a world of promising opportunities across a diverse range of career areas, all of which will engage and empower you to realize your passion, achieve greatness, and experience the rewards of making a positive impact in our guests and employee’s lives.

A job at Eaglewood Resort is unlike any other. You’ll be challenged. You’ll be inspired. And you’ll be proud. Because whatever your job is here, you’ll be part of our success and our family.

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction. Our culture is people-focused, data-driven, and results-oriented.

Summary:

The Executive Meeting Manager is responsible for proactively prospecting, facilitating, and closing group and catering business opportunities as well as event execution. Management- level associates are expected to work as much of each workday as is necessary to complete their job responsibilities; for OEM associates, overtime does apply and is calculated accordingly.

Duties & Responsibilities:

• Effectively attain assigned sales and revenue goals, as well as solicitation call goals.
• Monitor and evaluate trends within your market segment.
• Adheres to Arbor Lodging’s established regulations, company standards, sales standards and sales metrics related.
• Develop a full working knowledge of the operations and policies of the hotel and applicable departments.
• Follows proper event management procedures for event execution to include but not limited to BEO creation, F&B forecasting, resume communication and room block management.
• Accurately prepares and/or reviews all-day meeting contracts, catering contracts, wedding room block contracts, golf outing contracts, and banquet/catering event orders.
• Listens and reads the customer; identifies needs and responds accordingly.
• Weighs the value of each piece of business against hotel objectives at daily RevMax meeting.
• Utilizes yield management techniques by negotiating room rates and function space commitments in order to enhance the hotel’s financial performance.
• Uses Revenue Management resources to help make informed decisions and maximize revenue.
• Understands revenue management principles, analyzes trends and patterns in relation to pricing, and can discuss impact on hotel occupancy, revenue and flow through.
• Understands sales strategies and tactics of competitor hotels; effectively capitalizes on hotel’s strengths and competitor’s weaknesses.
• Looks for ways to improve processes and enhance sales systems.
• Responds to all leads and RFPs within 24 hours.
• Maintains accurate and timely internal hotel communication.
• Conducts site inspections, local sales calls and attends appropriate client events.
• Promotes hotel through personal involvement in community and business networking organizations.
• Maintain strong visibility in local community and industry organizations, as applicable.
• Attend daily/weekly/monthly meetings and any other functions required by management.
• Perform any other duties as requested by the Director of Catering or Director of Sales.

• High school diploma or GED
• 3+ years' experience in the sales and marketing or related professional area.
• A warm, people-oriented demeanor
• A team-first attitude

Benefits

• Competitive Salary and Benefits
• Health and Welfare Plans: Medical, Dental, Vision, Short Disability, Life Insurance
• Holiday and Paid Time Off
• 401k program with company match
• Incentive Plan
• Free Meal

Arbor’s Guiding Principles:

Arbor Lodging focuses on Five Guiding Principles to foster a culture where growth, development, and progression thrive within the properties:

• Do the Right Thing - Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart - Be kind, passionate and hospitable.
• Be Accountable - Take ownership and deliver results.
• Aim Higher - Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences - Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.