Director of Development in West Palm Beach, Florida at Gulfstream Goodwill Industries

Gulfstream Goodwill Industries is a powerful force for transformation in our community. Through housing and shelter options, a career academy, and skill-based and workforce development programs, Gulfstream Goodwill helps individuals facing disabilities, economic hardship, homelessness, and other significant barriers build meaningful, self-sufficient lives. Every day, the organization changes the trajectory of lives equipping people with the skills, confidence, and opportunity to thrive as contributing members of our community. Joining the Gulfstream Goodwill team means joining a mission of dignity, second chances, and lasting impact.

The Director of Development will plan, develop, and execute a comprehensive fundraising program for Gulfstream Goodwill Industries aligned with the organization's strategic priorities. With a current fundraising portfolio of $1.2 million and a five-year goal of growing philanthropic revenue to $3 million, this position will place primary emphasis on major gift development while building and implementing a multi-faceted development plan in partnership with organizational leadership and staff. The Director will establish and strengthen relationship management systems for existing and prospective major donors, deepen stewardship practices at all giving levels, and actively identify and cultivate new major donor prospects within a rapidly growing and increasingly philanthropically engaged community.

ESSENTIAL FUNCTIONS:

Develop and implement a comprehensive fundraising plan aligned with the strategic plan and organizational priorities:

Develop a multi-year fundraising plan grounded in Gulfstream Goodwill's strategic priorities, with clear annual milestones.

In partnership with the President/CEO and leadership team, set and achieve annual fundraising revenue and activity goals that advance the organization toward a $3 million fundraising goal within five years.

Collaborate and coordinate with organizational leaders and essential staff to implement the fundraising plan.

Oversee a donor database and consistently track current and prospective funder information, engagement history, and key touchpoints.

Produce regular fundraising reports for the President/CEO and Board of Directors.

Lead major gift development as the primary focus of the fundraising program:

Personally manage a portfolio of major donor prospects and active donors.

Design and execute individualized strategies for identification, cultivation, solicitation, and stewardship of each donor in the portfolio.

Serve as the primary staff partner supporting the President/CEO's donor engagement and portfolio management.

Leverage the organization's growing community to identify philanthropically capable individuals new to the area and expand the major donor pipeline.

Foster relationships with board members, community leaders, business partners, and other organizational contacts to open doors and make meaningful introductions to prospective major donors.

Strategize, prepare for, and participate in gift solicitations at the major gift, leadership gift, and planned giving levels.

Build and implement robust donor relationship management processes:

Establish clear protocols for donor outreach, moves management, and timely follow-up to ensure every relationship is actively cultivated.

Develop and maintain a systematic approach to managing both existing major donors and prospective major donors.

Ensure no relationship falls through the cracks by building accountability structures into the development operation.

Champion a culture of donor stewardship at all giving levels:

Design and execute meaningful stewardship strategies that acknowledge, recognize, and engage donors at every level of giving.

Deepen donors' connection to the mission of Gulfstream Goodwill through personalized, mission-rich communications and experiences.

Ensure donors at all levels feel valued and connected to the organization's impact.

Build event strategies that lead to new donor development:

Collaborate with event staff to identify and prioritize major donor prospects attending organizational events.

Develop strategies to engage event participants as prospective donors and deepen relationships with existing donors through event experiences.

Ensure meaningful, timely follow-up with event attendees to convert engagement into lasting philanthropic relationships.

Coordinate with the board to maximize their role in cultivating donor relationships through and beyond special events.

Activate and support board members as philanthropic ambassadors:

Help cultivate a vibrant culture of philanthropy among Goodwill board members and organizational leadership.

Provide training, tools, and strategies to help board members open doors to their networks and make personal asks on behalf of the organization.

Work closely with board members to identify prospects within their spheres of influence and develop strategies for engagement.

Develop a planned giving program to create opportunities for legacy giving:

Create and maintain a legacy giving society.

Develop a marketing plan to promote planned giving opportunities to donors, board members, and prospects.

Integrate planned giving conversations in major gift development.

Facilitate personalized stewardship for planned giving donors.

Collaborate with staff to execute a comprehensive, multi-channel annual giving program:

Partner with organizational staff to implement annual giving campaigns utilizing direct mail, online giving, and other donor communications.

Support foundation and corporate grant strategies in collaboration with relevant staff and leadership.

Develop and coordinate planned giving efforts as part of a comprehensive development strategy.

Develop a compelling Case for Support:

Create a Case for Support that clearly articulates the mission, impact, and vision of Gulfstream Goodwill in a manner that resonates with donors and prospects across the philanthropic spectrum.

Create donor-facing materials that bring the transformational work of the organization to life.

Socialize the Case for Support with board and staff members.

Ensure the Case for Supports regularly refreshed and aligned with organizational priorities and strategic goals.

OTHER DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

1. Demonstrate by words and actions a commitment to the Goodwill mission to build pathways to independence for people with barriers through housing, education, training and employment.
2. Perform or assist with any duties or operations, as required to maintain workflow and to meet schedules and quality requirements.
3. Maintain safe work area and comply with safety procedures and equipment operating rules, keeping work area in a clean and orderly condition.
4. Participate in any variety of meetings and task force groups to integrate activities, communicate issues, obtain approvals, resolve problems, and maintain specified level of knowledge pertaining to new developments, requirements, and policies.
5. Other duties as assigned.

KNOWLEDGE AND SKILLS:

1. A Bachelor's Degree in Business, Nonprofit Management, Philanthropy, Communications, or a related field of study required; CFRE preferred.
2. A minimum of five years' experience in nonprofit fundraising, with demonstrated success in major gift development and donor relationship management.
3. A proven fundraiser and relationship builder, able to move seamlessly between various constituencies — donors, board members, community leaders, and colleagues — with a quick ability to build and maintain trust.
4. Demonstrated knowledge of how to construct and implement a strategic development plan aligned with organizational priorities and long-range goals.
5. Ability to design and execute strategies for the identification, cultivation, solicitation, and stewardship of donor prospects at the annual, major gift, leadership gift, and legacy giving levels.
6. Demonstrated experience across multiple development functions, including major gift fundraising, planned giving, donor stewardship, events, annual giving campaigns, direct mail, online giving, and corporate and foundation relations.
7. Track record of requesting and securing five- and six-figure and above gifts from individual donors.
8. Experience building and implementing donor relationship management processes and moves management systems, with strong data discipline in utilizing a donor database to track and manage a major gift portfolio.
9. Demonstrated ability to identify, cultivate, and secure new major donors, including experience leveraging board relationships, community networks, and event engagement to build a pipeline of prospective donors.
10. Must be highly self-directed, proactive, organized, creative, and detail-oriented, with a strong ability to prioritize competing demands and execute on both short-term activities and long-range strategy.
11. Willingness to "pitch in" and work as a collaborative team player across a spectrum of activities, from supporting administrative initiatives to contributing to and executing fundraising strategy.
12. A person of integrity committed to transparency, ethical fundraising, and the responsible stewardship of donor relationships and organizational resources.
13. Must possess strong leadership, organizational, and analytical skills, with the ability to envision and promote positive change and involve others in the decision-making process where appropriate.
14. Must display exemplary written and oral communication skills, including the ability to craft compelling donor communications and a persuasive case for support, as well as strong interpersonal and negotiating skills.
15. Proficient in utilizing donor management software, CRM systems, and standard office software programs.
16. Must have a valid Florida driver's license, valid insurance, and reliable transportation for travel to outlying locations, with the ability to be insured under the company's vehicle insurance policy.

PHYSICAL REQUIREMENTS:

1. Standard office environment with use of a computer and phone.
2. Requires extended periods of sitting and repetitive hand/wrist motion while using computer keyboard and phone.
3. Occasional standing, climbing stairs, bending, stooping, and reaching.
4. Occasional lifting up to 50 pounds.

TOOLS AND EQUIPMENT USED:

Computer and peripherals, word processing, spreadsheets and software programs, donor database/CRM software, and standard office equipment

Equal Employment Opportunity (EEO) Statement

Gulfstream Goodwill Industries is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other status protected by applicable law.

Gulfstream Goodwill Industries is committed to providing reasonable accommodations to qualified individuals with disabilities. Employees must be able to perform the essential functions of the position with or without reasonable accommodation.

If you need a reasonable accommodation during the application or hiring process, please contact: (561) 848-7200 or HR@goggi.org