Administrative Assistant at BOMAG AMERICAS INC – Charlotte, North Carolina

We are seeking an entry-level associate to join our organization. The position will report to the Business Controller for Fayat Environmental Solutions Americas (FESA). This position will play an active role in the continual growth in the US market. SAP and/or NetSuite experience is strongly preferred. We are looking for someone with an entrepreneurial spirit and strong customer focus. The ideal candidate will be enthusiastic, flexible and willing to suggest and promote appropriate operational change.

PRIMARY RESPONSIBILITIES

• Overall day to day management of Customer Service, Inventory & Logistics, and 3PL including processes & procedures, Performance & Development reviews, and ensuring customer service satisfaction is met.
• Participate in local business activities and business decision making and actively contribute in developing the business in accordance with central and local strategies and targets.
• Act as liaison between customers and European production facilities for escalations and follow up until customer is satisfied with resolution.
• Assist to optimize working capital of aftermarket goods investment thru forecasting and inventory management.
• Make certain that adequate internal control processes are followed to safeguard all company’s assets.
• Ensure that Group processes are implemented and followed, help creating processes where they may not exist.
• Promote transparency in facts and figures to ensure a decision process based on adequate and objective information.

OTHER DUTIES/RESPONSIBILITIES

• Solid background in administrative duties, customer service, sales and business system knowledge.
• Ability to work within a fast-paced environment as a strong and influential team member.
• Customer and Vendor Service Management.
• Perform other duties as assigned by the Business Controller.
• The candidate should have good leadership and team-building skills and possess the ability to find solutions to challenging projects.