Training Coordinator in Indianapolis, Indiana at Kids Voice of Indiana Inc

Job Title: Training Coordinator

Location: Indianapolis, IN (Hybrid)

Reports To: Training & Professional Development Manager

As the Training Coordinator, you’ll serve as the primary facilitator for pre-service GAL and CASA training, helping prepare new volunteers for effective, child-centered advocacy. You’ll support the design and delivery of volunteer training and engagement experiences and collaborate with the Training & Professional Development Manager and Volunteer Coordinator to coordinate logistics, support recruitment, and maintain up-to-date records for volunteers and other trainees. You’ll also support ongoing volunteer and staff learning, provide tech support for our learning systems, and serve as a go-to contact for learners seeking clarity, tools, or encouragement throughout their training journey. Your engaging facilitation style, attention to detail, and welcoming approach will help ensure that every training and interaction reflects Kids’ Voice’s commitment to high-quality advocacy.

Your Key Responsibilities

• Serve as the primary training facilitator for initial CASA and GAL training.
• Coordinate scheduling, materials, space, and logistics for training within the GAL/CASA programs and as requested across the entire agency.
• Develop and manage a master calendar of all training and professional development offerings.
• Assist in the delivery of ongoing volunteer and staff training, co-facilitating sessions and supporting learners as needed.
• Serve as the administrative support for the Learning Management System (LMS), providing ongoing technical support for learners and fully leveraging the available functionality of the LMS.
• Support volunteer engagement and recruitment, including outreach efforts, responding to volunteer inquiries, and representing KV at select volunteer recruitment or community events.
• Provide coordination and support throughout the volunteer training cycle, including tracking training participation, ensuring compliance with requirements, preparing graduation materials, and facilitating the transition from pre-service volunteer training to staff advocate assignment.
• Collaborate with the Training Manager and Volunteer Coordinator to refine curriculum and materials.
• Prepare and contribute newsletter content that supports volunteer engagement and staff learning and development.
• Assist in planning attorney and staff continuing education sessions, coordinating logistics and communication.
• Help monitor training quality, effectiveness, and feedback.
• Perform other duties as assigned.

What You Bring

• Bachelor’s degree or equivalent experience in child advocacy, training, or nonprofit volunteer engagement.
• Strong organizational skills and attention to detail.
• Comfort with public speaking and training facilitation.
• Strong communication and relationship-building abilities.
• Tech-savviness and adaptability with digital platforms and LMS systems.
• Ability to manage multiple tasks and meet deadlines.
• Willingness to work regular evenings and occasional weekends for training and outreach events.
• Ability to pass state and national background checks and DCS screening.

What Makes You Stand Out

• Experience in volunteer engagement or training coordination.
• Familiarity with CASA/GAL work or the child welfare/family law systems.
• Skill in instructional design or curriculum development.
• Experience using Optima, Absorb LMS, Canva, SharePoint, or Zoom.
• Cultural competency and ability to build rapport across diverse communities.
• Experience facilitating group learning or supporting adult learners.
• Confidence troubleshooting user issues and supporting remote learning systems.

Tech Know-How

• Microsoft Office Suite (Excel, Outlook, Word, Teams)
• Absorb LMS (or similar learning platforms)
• Zoom, Canva, Adobe, Avery tools
• Case management systems (i.e., Optima)

Physical Requirements

This hybrid position operates in both professional office and remote settings and requires regular use of standard office equipment, including computers, phones, and copiers. The role requires regular evening and occasional weekend hours to facilitate training classes (some in person and some virtual). Physical requirements include frequent speaking, listening, walking, standing, reaching, and the ability to lift and carry materials. Occasional travel by car is required for meetings and other work-related activities.

Your Direct Reports

None

Core Competencies

As Training Coordinator at Kids’ Voice, you are an engaging and detail-oriented professional who brings strong communication skills, equity-mindedness, and creative problem-solving to your work. You skillfully manage logistics, technology, and relationships while balancing multiple priorities and deadlines, ensuring every training runs smoothly. You build rapport with volunteers and staff, provide patient support when challenges arise, and represent Kids’ Voice with professionalism in the community. Your ability to maintain accurate records, adapt to evolving needs, and stay resilient in fast-paced or emotionally charged settings ensures that every training experience reflects Kids’ Voice’s mission and equips advocates to serve children effectively.

Compensation & Benefits

• Salary Range: $50,000–$60,000 annually. Starting salary will be determined based on relevant experience and qualifications.

• Benefits: Medical, dental, vision and life insurance; retirement savings with employer match; generous leave policy including 20 days PTO at start and 16+ paid holidays; ongoing professional development; a mission-driven, collaborative team culture and more.

This position will remain open until filled. For full consideration, applications should be received by November 30, 2026.

Kids' Voice of Indiana is an equal opportunity employer and prohibits discrimination and harassment of any kind as outlined by federal, state, or local laws.